2022
- APEX Passenger Choice Award 2022 - Best Wi-Fi in Eastern Asia
2021
- APEX「WORLD CLASS」
- APEX Five Star Global Official Airline Rating™ - 5-Star
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat, COVID-19 Airline Excellence Award
2020
- SKYTRAX Airline Rating Awards - 5-Star
- APEX Five Star Global Official Airline Rating™ - 5-Star
- APEX Health Safety Powered by SimpliFlying Audit - Diamond
- APEX 2020 Passenger Choice Award - Best Wi-Fi in Eastern Asia
- World Branding Awards - National Awards-Airline
- AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew
2019
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat
- APEX Five Star Global Official Airline Rating™ - 5-Star
- APEX 2019 Passenger Choice® Award - Best WiFi in Asia & South Pacific
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- Global Traveler - Best Trans-Pacific Airline
- World Branding Awards - National Awards-Airline
- Fodor's Travel - The Best Airline for Foodie, The Best Airline for Wine & Cocktail Connoisseurs
- Global awards「FTE Accessibility Leadership Award」
2018
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Best Economy Airline Seat
- APEX Five Star Global Official Airline Rating™ - 5-Star
- APEX 2018 Passenger Choice Award® - Best Cabin Service and Best WiFi in Asia and Australasia
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- CAPSE China Travel Awards - Best In-Flight Entertainment
- CAPA Aviation Award for Excellence - Capa Asia Pacific Airline of the Year 2018
- Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan
- Flight Global - Most Consistent Winner
2017
- SKYTRAX World Airline Awards - Best Economy Airline Seat
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew
- JCSI (Japanese Customer Satisfaction Index) - Customers Customer satisfaction No.1
- Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan