FAQ
Is Japan Airlines a 5-star airline?
Japan airlines was awarded APEX “WORLD CLASS” status as the world's highest standard airline, making it the only Japanese airline to be recognized for the fifth consecutive year. We have also been named a world 5-star airline by SKYTRAX.
How do I choose my seat on Japan Airlines?
You can select your seat on the Japan Airlines website either at booking time or any time before check-in: go to “Manage Booking” → choose your flight → select from the seat map → confirm.
Are Japan Airlines economy seats comfortable?
JAL’s Economy Class has been named the world’s best three times by the Skytrax World Airline Awards. The cabin is designed with comfort in mind, offering a refined and well-thought-out experience for travelers.
What is the difference between economy and premium economy on Japan Airlines?
Premium Economy is a seat class between Economy and Business. It offers wider seats, deeper recline, and a more comfortable flying experience than Economy, at a lower price than Business Class. It’s a good option for travelers who want extra comfort without paying Business Class fares. On international flights, Premium Economy also comes with more services compared to standard Economy.
Do you get free checked bags with Japan Airlines?
Japan Airlines offers free checked baggage. The allowance depends on your travel class, but most international tickets include at least one free checked bag. Domestic flights also include a free baggage allowance, with higher limits for premium cabins.
Are meals included on international Japan Airlines flights?
On JAL international flights, meals are offered — including in Economy, Premium Economy, Business, and First Class. By paying an additional fee, you can upgrade your inflight meal to a premium Japanese or international option. Passengers with food allergies or dietary restrictions for health or religious reasons may also request special meals onboard.
Does Japan Airlines provide free Wi-Fi on flights?
Japan Airlines offers free inflight Wi-Fi. First and Business Class passengers can enjoy unlimited free Wi-Fi during the flight. Premium Economy and Economy passengers can use free Wi-Fi for up to one hour, with additional access available for purchase depending on the route.
Which airlines partner with Japan Airlines?
JAL is part of the Oneworld alliance, partnering with American Airlines, British Airways, Qantas, Cathay Pacific, and others.
What safety measures does Japan Airlines have?
JAL prioritizes safety by operating a full Safety Management System (SMS) based on ICAO standards. The airline conducts strict maintenance, continuous crew training, internal audits, and emergency preparedness to ensure safe operations at all times.
