System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
July 11, 2020 (Sat) 16:45 p.m. - 17:35 p.m. (EDT) [JAL website]
  • All services for International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations)
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • Web check-in service for International Flights
July 12, 2020 (Sun) 11:10 a.m. - 11:30 a.m. (EDT)

[JAL website]

  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (Booking and ticketing, changes, cancellations and refunds)
  • System maintenance schedule is subject to change.