Previous system maintenance

System maintenance

Please scroll horizontally.

Service suspension period

Services to be suspended

April 8, 2025 (Tue) 15:00 p.m. - 15:15 p.m. (EDT)

JAL Website, JAL App

All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service.
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards - booking, manage booking/view my reservation, changes, cancellations.

All customer services at the JAL Contact Center or travel agents

Flight booking, ticketing, changes and cancellations.