Previous system maintenance

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Service suspension period Services to be suspended
March 5, 2026 (Thu) 12:00 p.m. - 13:00 p.m. (EST)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission
March 4, 2026 (Wed) 10:30 a.m. - 14:10 p.m. (EST)

JAL Website, JAL App

  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Award Tickets
    Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
  • International Flight
    For Guest Users (reservation confirmation, reservation changes, reservation cancellation/flight search) *Unavailable on the JAL app only
  • International Flight Online Check-in