Previous system maintenance

System maintenance

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Service suspension period Services to be suspended
October 19, 2025 (Sun) 11:40 a.m. - 11:43 a.m. (EDT)

The following operations may not be available temporarily.

JAL Website

  • Domestic Flight, International Flight, Mileage services, and others.
October 19, 2025 (Sun) 11:00 a.m. - 12:30 p.m. (EDT)

JAL Website, JAL App

  • Some services for Domestic Award Tickets (manage booking/view my reservation, changes, cancellations)

JAL App

  • 2D barcode for International Flight
October 9, 2025 (Thu) 15:00 p.m. - 15:15 p.m. (EDT)

JAL App

  • Notices of gate change, Check-in
    Notices that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.

Email, SMS

  • Email and SMS (short message) notifications of time changes, flight cancellations, seat change etc.
  • Email, SMS (short message) notifications of gate change, Check-in
  • e-ticket receipt email and EMD receipt email.
    Emails that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.