System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
February 25, 2024 (Sun) 10:00 a.m. - 12:00 p.m. (EST)

The latest information is not updated during the maintenance time. Please check after maintenance.

JAL website, JAL app

  • Domestic and International Flights:
    Flight information (Arrivals & Departures)
  • Domestic Flights:
    Flight Delay/Cancellation Information Search & Certificate display.
    Booking details/Purchase completed/Change completion screen Exit, boarding gate information.
    Flight information display of reserved flight information.
  • International Flights:
    Flight Delay/Cancellation/Diversion Information & Certificate display.

JAL app

  • Domestic and International Flights:
    Flight information display of reserved flight information
    Notifications in the JAL app about  flight delays, cancellations, boarding announcements etc.
    * For notifications that could not be sent during the service outage, they will not be delivered.
February 28, 2024 (Wed) 10:00 a.m. - 11:30 a.m. (EST)
March 3, 2024 (Sun) 10:55 a.m. - 14:00 p.m. (EST)

JAL app

  • Notifications in the JAL app about flight delays, cancellations, boarding announcements etc.
    *For notifications that could not be sent during the service outage, they will not be delivered.
March 3, 2024 (Sun) 11:00 a.m. - 12:50 p.m. (EST)

JAL Website

  • Japan Domestic Award Tickets
    The latest information of your reservations may not be displayed or may be unavailable.

JAL app

  • International Flights, and International Award Tickets
    The latest information of your reservations may not be displayed or may be unavailable.
March 4, 2024 (Mon) 10:10 a.m. - 14:30 p.m. (EST)

JAL Website, JAL app

  • Some services for Domestic Award Tickets
    (manage booking/view my reservation, changes, cancellations)

JAL app

  • 2D barcode for International Flight.

*System maintenance schedule is subject to change.