We offer various services to suit various lifestyles of our customers.

what's New
  • Complimentary amenity goods information has been updated.
    Learn more
  • For JMB members with FLY ON status, services for JMB Crystal Status members are available for a certain period of time after childbirth. Learn more

Anytime

  • 01 Save your time by quickly checking in and you can spend a more comfortable time before departure.

    JMB Crystal members can use the following services.

    • Priority check-in
    • Priority boarding (when flying on international flights)
    • Priority baggage pickup service (when using Class J on domestic flights)

    Click here for details

For members who want to save time and spend more time on shopping  or enjoying the lounge at the airport !

JMB Crystal members could save time with taking the following services.

  • Exclusive counter
    "Eligible members can use the special counter to shorten the time for check-in."
  • Priority boarding at the airport - "You can more easily store your baggage in the overhead compartments."
    Eligible members can board earlier than other travelers. *when flying on international flights
  • Priority baggage pick-up upon arrival "You can more smoothly leave for the next destination."
    Eligible members can pick up their baggage at the turntable on a priority basis. *when using Class J on domestic flights

click here for details

If you are JMB Diamond, JGC Premier or JMB Sapphire members, please use the fast security lane and more services that is available for you.

  • 02 Limited time only Try our complimentary amenity goods

    You can request complimentary amenity goods at the shower booths in eligible lounges.

    Click here for details

Limited time only Haneda (international flights)/Narita (international flights) Try our complimentary amenity goods

Eligible members can request complimentary amenity goods at the shower booths available for use at eligible lounges.

Eligible lounges

Haneda International Airport First Class Lounge/Sakura Lounge (main building/Skyview)
Narita International Airport First Class Lounge (main building/satellite)/Sakura Lounge (main building)

  • *The eligible lounges are subject to change.

Eligible members

Members eligible to use the above lounges

Available complimentary amenity goods

Complimentary amenity goods will consist mainly of cosmetics (moisturizing creams, serums, etc.) and will contain enough for around one use.

  • *Please note that complimentary amenity goods may not be available during certain periods of time.

NEWThe following complimentary amenity product will be offered from January 21, 2019.

Kanebo Lunasol Foamy Cream Wash N [cleanser] 12g

Complimentary Impress Skincare Set

Five customers will be selected by drawing to receive a Kanebo Impress Skincare Set from among all who apply.
Each set contains 4 products: Impress emulsion (25ml), lotion (25ml), facial wash (20g), cleanser (20g).

Eligible members

JMB members with JMB FLY ON status

Application period

January 21, 2019 - February 15, 2019

Notes
  • *No announcement on winners will be made.
  • *Skincare sets will be shipped to winners' registered addresses around late-February 2019.

Terms and conditions

  • *No prior application is required.
  • *Complimentary amenity products will be changed periodically.
  • *Please note that the number of products is limited and may not be available.
  • 03 Get JMB Crystal status and earn bonus miles (up 55%*) Redeem your miles for WAON at a preferential rate!

    Even with the entry FLY ON status JMB Crystal, you can quickly earn more miles (up 55%*) as bonus. *flight mile

    FLY ON status members and JAL Global Club members who have JMB WAON can redeem their miles for WAON at a preferential rate. Preferential Rate

    Click here for details

Get JMB Crystal status and earn bonus miles (up 55%*) about Mile up bonus

Learn more

  • *55% of flight mile

If you are JMB Diamond, JGC Premier or JMB Sapphire members, you could earn more bonus miles.

Redeem your miles for WAON at a preferential rate! Bonus WAON Points Promotion for Electronic Money WAON Award

FLY ON status members who have JMB WAON can redeem their miles for WAON at a preferential rate.
Preferential Rate: 10,000 miles = 12,000 WAON (worth 12,000 yen)

  • *Regular rate: 10,000 miles = worth 10,000 yen

Eligible members

JMB members who have FLY ON status, JAL Global Club members

Offer period

Until March 31, 2020

Learn more (available only in Japanese)

  • 04 Priority shower booths for women are available now.

    Priority shower booths for women are available at eligible domestic lounges in Haneda.

    Click here for details

Haneda Airport/Domestic flights Priority shower rooms for women are available now.

Priority shower booths for women are available at the South and North Wing at JAL Lounge.

  • *No prior application is required.
  • *Priority varies depending on the service availability and flight departure time.
  • *Males are also eligible to use subject to the service availability.

Eligible members

Members eligible to use JAL Domestic Diamond Premier Lounge or Sakura Lounge at Haneda Airport.

During pregnancy

Win JAL original complimentary Maternity Mark Tag and JAL Mother and Baby Travel Support Guide by drawing!

Each month the prize will be given to 50 winners selected in a drawing from eligible members who apply for this service.

Eligible members

JMB members who have FLY ON status at the time of application

  • *The items of this service are subject to change.

Notes

  • *There will be no prior notification or announcement of the winners.
  • *Application will be accepted one time only per eligible member. The prize will be given to winners one time only regardless of the number of applications.
  • *The Maternity Mark Tag will be sent to the member's registered address.
  • 02 We assist pregnant passengers!

    for domestic flights Expectant Mother Travel Support Service

    • Information on expectant mother travel support services including seat selection and pre-boarding service.

      Learn more

    about information

    • Tips on how to fasten the seatbelt and select a seat to protect your child and spend time during flights.

      Learn more

After childbirth

  • 01 JMB Crystal status offer until the end of the birthday month when the child reaches two.

    For JMB members with FLY ON status at the time of childbirth, JMB Crystal status will be offered for up to 12 months if you submit your application before the end of the birth month of the second year after childbirth.

    Some rules and conditions may be applied.

    Click here for details

JMB Crystal status offer until the end of the birthday month when the child reaches two.

JMB Crystal status will be offered for up to 12 months if eligible members submit their application before the end of the birth month of the second year after childbirth*.

Eligible members

JMB members who have FLY ON status at the time of childbirth and their child has or enrolls in JMB Airplane card/Sirotan card/Shimajiro card. (Eligible members can submit both applications at the same time.)

  • *Male members are also eligible.
  • *The applicants should be parents (father/mother), adaptive parent(s)/rear(s) of a child and guardian(s) of a minor.

Application period

Until the end of the birth month of the second year after childbirth

Validity of JMB Crystal status

Until the end of the service year (March 31) that the application is submitted

opens in new window Apply/Learn more

  • *Carefully read through the notes and conditions before enrollment.
  • 02 We assist passengers travelling with infants and babies

    for domestic flights Baby Travel Support Service

    Information on baby stroller priority pick-up upon arrival, in-flight child seats, etc.

    • *Some in-flight services are not available on some aircrafts.

    Learn more

    International flights Information on baby bassinets, diaper changing tables, baby/infant/child meals, etc.

    Learn more

During child rearing

  • 01 We assist children aged 6 - 11 years travelling on their own - Kids Travel Support Service

    for domestic flights We assist children aged 6 or 7 years (up to 11 years old upon request) travelling on their own.

    Services A child can be accompanied to the boarding gate by an adult before departure.
    A child will be escorted to the arrival lobby by our staff.

    Learn more

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