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Redeeming Mileage JAL Group Airlines Domestic Award Tickets

Upgrade Awards are not available for Japan Domestic flights.

Eligible Routes

JAL Group Airlines

Japan Airlines (JAL)

logo

Japan Transocean Air (JTA)

Japan Air Commuter (JAC)

Ryukyu Air Commuter*1 (RAC)

Eligible Classes

  • * All seats on JAC routes, and RAC routes are "Regular Seats".
  • * Class J are not available on some domestic routes and flights.
  • * First Class award ticket is not available. However you may board on First Class by paying a surcharge if you hold either an Economy Class award ticket or Class J award ticket and if First Class seats are available at the airport on the day of departure. (Advance reservation for First Class is not permitted when your base ticket is a JMB award ticket. You cannot board on First Class by using your mileage at the airport on the day of departure.)

Who is Eligible for Awards

Awards can be used by the JMB member and the following relatives designated by the member:Please click here for details.

Required Mileage

Regular Seat
Please refer to the "JAL Group Domestic Award Mileage chart".

However, after completion of mileage redemption, use of neighbor island route with an additional 5,000 miles is not permitted.

<JTA Ryukyu island routes>
  • Okinawa(Naha)-Ishigaki/Miyako/Kumejima
  • Ishigaki-Miyako/Yonaguni
<RAC Ryukyu island routes>
  • Okinawa(Naha)-Ishigaki,Kumejima,Miyako,Yonaguni
  • Ishigaki-Miyako,Yonaguni
Class J Award Tickets
Class J Award Ticket may be redeemed together with an additional 2,000miles for 1flight sector per person (4,000 miles for 2 flight sectors on Class J seat) to the mileage required for the Regular Seat Award Ticket.
Other rules and conditions may apply to Campaigns where Awards can be redeemed for less mileage.

Restricted Travel Dates for Awards

• 

【Standard Mileage】
There are no restricted travel dates during April 2013 and March 2016, and restricted travel dates for April 2016 and after will be advised later.

【Discount Mileage】 Reservation through JAL website only (available only in Japanese).

 FY2014
 Period 2  :  November 25, 2014 - February 28, 2015[Flight date]
Blackout dates  December 19, 2014 - January 04, 2015[Flight date]
 FY2015
 Period 1  :  April 01, 2015 - June 04, 2015[Flight date]
Blackout dates April 29, 2015 - May 10, 2015[Flight date]
 Period 2  :  December 01, 2015 - February 29, 2016[Flight date]
Blackout dates  December 23, 2015 - January 04, 2016[Flight date]

Discount Mileage After April 01, 2016 is not yet scheduled.

  • * Even for dates outside the Restricted travel dates, the number of seats available for award travel may be limited, or may not be available.
  • * Restricted travel dates are subject to change without prior notice.
  • * Application of Awards using discount mileage is possible only through the JAL website within the eligible period.

Validity

Conditions for Using Awards

Itineraries
All flights must be confirmed at the time of mileage redemption.
Any 2 flight sectors or 1 flight sector can be included in 1 award.

[Two flight sectors in one award]
[One flight sector in one award]
[Two awards(30,000miles)]

[CLASS J AWARD]
An additional 2,000 miles per flight sector per person is necessary for Class J Awards.

Changes To Awards after Mileage Redemption

After mileage redemption, the date, flight or class may be changed. Please contact the JMB Domestic Award Reservation Desk by the deadline shown below to change reservations.
However, the traveler's name and the travel sector(s) cannot be changed. Award tickets cannot be changed to open itineraries either.

Deadlines for changing reservations

Reservation must be changed at least 4 days before the new departure date of the flight sector or before the original departure date and time of the flight sector (whichever comes first).
However, the journey must be completed within the validity of the award tickets.

(Example)

Original departure date New departure date Reservation change *1
 Eg1  Sep 10 Sep 08 Sep 04
Eg2 Sep 10 Sep 12 Sep 08
Eg3 Sep 10 Sep 21 Until the flight departure time of
Sep 10 *2

How to Redeem and Use Flight Awards

JMB Domestic Award Reservations Desk, Japan
ND0570-025-121 (Toll call)
When you use a international call or from IP-phone, please call 03-6733-3062 (Toll call).
(7:00 - 20:00 / 7days a week)
The content of conversation with the customer may be recorded or monitored to ensure quality service.

How to check in at the airport

On your flight date, please take proceedings as per the following.



Members who wish to use Touch&Go Boarding
Required items at the time of boarding (Please bring one of the following.)

Members who wish to use Check-in and Ticketing Machine (KIOSK)
Required items at the time of boarding (Please bring one of the following.)

※ For details on Check-in and Ticketing Machine (KIOSK), please click here.


Members who wish to use ticketing counter Required items at the time of boarding (Please bring one of the following.)

Mileage Reinstatement Service for Unused Awards


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