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Redeeming Mileage e JAL POINT Awards

You can exchange 10,000 miles or more for points which can be used to purchase domestic and international flight tickets on JAL's website!

Using e JAL POINT Awards

e JAL POINT is an electronic point which can be used to purchase domestic and international flight tickets as well as domestic and overseas tours on JAL's website.
JAL Mileage Bank (JMB) Japan Region members are eligible for this award.

Items for which e JAL POINT can be used

e JAL POINT can be used for full or partial payment when purchasing tickets and tours on JAL's website. Please make sure to check precautions prior to use.

<Eligible items>

Mileage required for redemption

Mileage can be redeemed from 10,000 miles = 15,000 points (¥15,000 equivalent) and thereafter with every 10,000 miles.
1 point can be used as 1 yen.

<Campaign>
Period: October 1, 2012 - March 31, 2014
For JALCARD members, we will run a campaign where mileage can be redeemed from 3,000 miles = 3,000 points (¥3,000 equivalent) and thereafter with every 3,000 miles.

Award validity

e JAL POINT is valid until end of the same month 1 year after mileage redemption. You can extend the validity with additional mileage redemption.

Application and procedure on how to use the awards

Applications are not accepted at JMB Japan Region Member Desk, JMB Member Exclusive Reservation (Domestic Flights and International Flights), JAL Reservation and Guide, JAL Group City Ticketing Counter, JAL Plaza and Airport Ticketing Counter etc.

Confirmation

Please confirm mileage balance in your account.

Application

You will need your JMB membership number, password and mileage for exchange when you apply.

1. JAL's website (available only in Japanese)
2. Mobile phone and smartphone site (available only in Japanese) . . . 
  • Please select e JAL POINT after membership login.

If you are registered with JALCARD Family Program, you and your family can pool and redeem mileage.
Please refer to notices for mileage redemption in JALCARD Family Program.

Using e JAL POINT

Upon mileage redemption, the exchanged e JAL POINT can be used to pay for domestic and international flight tickets, tax for international award tickets and domestic and overseas tours.

Restrictions on use

Please be aware of restrictions when using e JAL POINT.

Eligible persons

JMB member, member's spouse and member's relatives within the second degree.
* To book domestic/overseas tours, you can use "only points of the representative (JMB member) who applied for the tour".
  Please check e JAL Point handling details and precautions for details.

e JAL POINT cannot be exchanged for cash or be refunded.

The amount paid by e JAL POINT cannot be refunded.

Mileage cannot be reinstated once it is deducted.

Once mileage is deducted through applying for e JAL POINT, it cannot be reinstated or exchanged for another award even if e JAL POINT is unused.

Usage and other restrictions are subject to change without notice.

For details on usage restrictions and other precautions, please refer to e JAL POINT handling details and precautions.

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