Service Status

Exclusive benefits and first-class services. The FLY ON Program is a top-tier program that is designed to reward our most frequent flyers.
All services below will be available until March 31 of the second year following status qualification.

Effective from November 1, 2016(flight date), Mile-Up Bonus will be applied on Iberia (IB).

First Services
Services that are available to members around one week after status qualification
Second Services
Services that are available to members from the arrival of your FLY ON status card
Third Services
Services that are available from April 1 of the year following status qualification
  • *Third Services are available only to JMB Diamond and JGC Premier members.

:Available

:Only available when flying in Class J on JAL domestic routes.

:Not available

:Services that are available also when flying with oneworld alliance member airlines.

:One traveling companion is also available.

Service DIAMOND JGC PREMIER SAPPHIRE CRYSTAL JGC
oneworld
Sapphire

JMB/
JALCARD
members


DIAMOND Not available SAPPHIRE Not available CRYSTAL Not available

JGC
members

JGC DIAMOND JGC PREMIER
(*1)
JGC SAPPHIRE JGC CRYSTAL Not available JGC oneworld Sapphire
oneworld Tier Status

Emerald

Emerald

Sapphire

Sapphire

Ruby

Sapphire

Reservation services
Dedicated Reservation Desk First Services Available Available Available Available Available Available
Priority Waitlist First Services AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines.
Advance Front Seat Assignment Service - JAL Domestic Flights- First Services Available Available Available(*2) Available Not available Available
Advance Front Seat Assignment Service -JAL International Flights- First Services Available Available Available Available Available Available
JAL Domestic Flight Advance Booking Service First Services Available Available Not available Not available Not available Not available
JAL Domestic Award Ticket Advance Booking Service First Services Available Available Not available Not available Not available Not available
Boarding services
Priority Check-in Second Services AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. Available(*3)Services that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines.
Priority Standby Second Services AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines.
Extra Checked Baggage Allowance Second Services Domestic Flight : 20kg
International Flight : 1 piece
Services that are available also when flying with oneworld alliance member airlines.(*4)
Domestic Flight : 20kg
International Flight : 1 piece
Services that are available also when flying with oneworld alliance member airlines.(*4)
Domestic Flight : 20kg
International Flight : 1 piece
Services that are available also when flying with oneworld alliance member airlines.(*5)
Domestic Flight : 20kg
International Flight : 1 piece
Services that are available also when flying with oneworld alliance member airlines.(*5)
Domestic Flight : 10kg
International Flight : 1 piece
Domestic Flight : 20kg
International Flight : 1 piece
Services that are available also when flying with oneworld alliance member airlines.(*5)
Special Security Gate Second Services Available(*6)
One traveling companion is also available.
Available(*6)
One traveling companion is also available.
Not available Not available Not available Not available
JAL Global Club (JGC) Entrance Second Services Available(*6)
One traveling companion is also available.
Available(*6)
One traveling companion is also available.
Available(*6)
One traveling companion is also available.
Available(*6)
One traveling companion is also available.
- Available(*6)
One traveling companion is also available.
Fast Security Lane Second Services Available
one traveling companion is also available.(*7)
Services that are available also when flying with oneworld alliance member airlines.(*8)
Available
one traveling companion is also available.(*7)
Services that are available also when flying with oneworld alliance member airlines.(*8)
Available
one traveling companion is also available.(*7)
Available
one traveling companion is also available.(*7)
Not available Available
one traveling companion is also available.(*7)
JAL First Class Lounge Access Second Services Available
one traveling companion is also available.
Available
one traveling companion is also available.
Not available Not available Not available Not available
DIAMOND/PREMIER Lounge Access Second Services Available
one traveling companion is also available.
Available
one traveling companion is also available.
Not available Not available Not available Not available
Lounge Access Upon Card Presentation Second Services Available
one traveling companion is also available.
Services that are available also when flying with oneworld alliance member airlines.
Available
one traveling companion is also available.
Services that are available also when flying with oneworld alliance member airlines.
Available
one traveling companion is also available.
Services that are available also when flying with oneworld alliance member airlines.
Available
one traveling companion is also available.
Services that are available also when flying with oneworld alliance member airlines.
Not available Available
one traveling companion is also available.
Services that are available also when flying with oneworld alliance member airlines.
Priority Boarding -International Flights- Second Services AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. AvailableServices that are available also when flying with oneworld alliance member airlines. Available AvailableServices that are available also when flying with oneworld alliance member airlines.
Priority Boarding -Domestic Flights- Second Services Available Available Available Available Not available Available
Priority Baggage Service Second Services AvailableServices that are available also when flying with oneworld alliance member airlines.(*9) AvailableServices that are available also when flying with oneworld alliance member airlines.(*9) AvailableServices that are available also when flying with oneworld alliance member airlines.(*9) AvailableServices that are available also when flying with oneworld alliance member airlines.(*9) Only available when flying in Class J on JAL domestic routes.(*10) AvailableServices that are available also when flying with oneworld alliance member airlines.(*9)
Bonus miles (Mile-Up Bonus)
American Airlines First Services 130% 105% 105% 55% 55% 35%(*11)
British Airways First Services 100% 100% 100% 50% 25% 35%(*11)
Iberia First Services 100% 100% 50% 50% 25% 35%(*11)
Other services
DIAMOND Award Tickets First Services Available Not available Not available Not available Not available Not available
Suspension of Mileage Expiration *12 Available Available Not available Not available Not available Not available
Pre-booking for In-flight Sales on JAL International Flights First Services Available Available Not available Not available Not available Not available
Airline Pilot Experience First Services Available Available Not available Not available Not available Not available
JAL Totteoki-no-Ippin Limited Items First Services Available Available Available Not available Not available Not available
Prepaid Gift Card Promotion at the Shilla Duty Free First Services Available Available Available Available Available Available
JMB DIAMOND/JGC PREMIER Service Selection Third Services Available Available Not available Not available Not available Not available
  • *1After qualification, JGC Premier services will be offered to new JGC members starting from around one week after JGC enrollment (provided that JGC enrollment is completed by June of the year following qualification).
  • *2Available only to JAL Global Club members.
  • *3Priority check-in is available for Japan domestic routes only when flying in Class J and for international routes only when departing from airports with JAL Business Class check-in counters.
  • *4When flying with oneworld alliance member airlines standard allowance + extra 1 checked bag, or standard allowance + 20 kg.
  • *5When flying with oneworld alliance member airlines in Economy Class .

    Piece system: Standard allowance + 1 extra checked bag (up to 23 kg per one extra piece), for a total maximum of 2 pieces

    • *This service does not apply when the Standard Free Baggage Allowance is 2 pieces.
      Weight system: Standard allowance + 15 kg
  • *6Haneda Airport (domestic), Itami Airport, New Chitose Airport, Fukuoka Airport.
  • *7Only available when flying on JAL international flights departing from Narita Airport Terminal 2.
  • *8Applicable airports are subject to change. Due to restrictions or local agreements with Security Fast Track facility operators, this service is not available to Emerald tier customers at some airports regardless of the airline they are traveling. Please refer to the This page will open in a new windowoneworld alliance website for further details.
  • *9Not available on flights operated by British Airways.
  • *10Only available when flying in Class J on JAL domestic routes.
  • *11Only available to JAL Global Club JALCARD (CLUB-A or higher) cardholders.
  • *12Suspension of mileage expiration will take effect from miles that would normally expire at the end of the month following the month of Status qualification.
  • *Certain restrictions apply to available services, flights, and airports when flying on codeshare flights operated by airlines other than JAL. For more information, please refer to the services offered on codeshare flights.
  • *FLY ON Program services cannot be used in conjunction with JAL Global Club services.
  • *Services are subject to change without prior notice.
  • *Services when flying with oneworld alliance member airlines may not be available depending on the airline, route, or airport facilities.
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