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JMB CRYSTAL

Information about JMB Fly On Program

JMB CRYSTAL - JMB CRYSTAL is the first tier in the JMB FLY ON Program, offering services aimed at maximizing your travel experience.
  • JMB DIAMOND
  • JGC PREMIER
  • JMB SAPPHIRE
  • JMB CRYSTAL

JMB members who have accrued at least 30,000 FLY ON Points (including 15,000 FLY ON Points for JAL Group flights) or have boarded at least 30 flights (including 15 JAL Group flights) and 10,000 FLY ON Points on JAL Group Airlines and/or oneworld alliance member airlines in a calendar year will be enrolled in JMB CRYSTAL.

  • * Applicable to the numbers of boarded JAL Group flights with fares eligible for JMB mileage accumulation.
  • * JGC CRYSTAL card will be issued after JGC member achieves CRYSTAL Status.

JMB FLY ON members can receive oneworld alliance member airlines services.

“JMB CRYSTAL” members can also use the oneworld RUBY Services.

Services for oneworld SAPPHIRE status

If JGC members are qualified "JMB CRYSTAL"status,they can use the oneworld SAPPHIRE Services.

  • "JMB CRYSTAL" is not given in duplication with other services of "JAL Global Club".
  • * Please note that the contents of the services are subject to change without notice.

The period of services introduced are as indicated below.

First Services : Services that are available to members around one week after status qualification

Second Services : Services that are available to members around two months after status qualification

Third Services : Services that are available from April 1 of the year following status qualification until March of the second year following status qualification

* Membership cards will be issued at the end of the month following status qualification.

* Depending on where you live,circumstances may dictate that your membership card will arrive later than planned.

Mileage

Priority Waitlist
oneworld

When your preferred JAL Group Airlines flights are fully booked, priority waitlist will apply based on the type of fare.
When your preferred oneworld alliance member airlines flights are fully booked, priority waitlist will also apply at the respective oneworld alliance member reservation centers.

Mile-Up Bonus

JMB CRYSTAL members will receive bonus miles on JAL Group airlines flights, American Airlines flights, US Airways flights or British Airways flights when travelling with eligible fares during the eligible period.

  • * Mile-Up Bonus is not awarded in duplication with JALCARD Bonus Miles and JAL Global Club Bonus Miles.

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Services at Airports

By presenting the CRYSTAL card at the airport, all of the services indicated below will be available upon departure when you fly on JAL Group airlines flights.
Some services are also available when you fly with oneworld alliance members airlines flights.

Priority Check-in
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International flights : JAL Business Class check-in counter
Japan Domestic flights : JGC check-in counters. (Only when flying "class J")

When flying with oneworld alliance member airlines, you can use the priority check-in counter indicating oneworld tier status.

  • * Priority check-in Service is available to members only.
  • * Dedicated counters may be established later for the International flights depending on the airports.
  • * Available when flying "class J" on JAL Domestic routes or JTA routes.
  • * JGC members can check-in at JAL First Class check-in counters or priority check-in counter (when they fly on JAL International flights), and at JGC check-in counters (when they fly on Japan domestic flights).
  • * Some restrictions may apply when flying charter flights or some code-share flights operated by airlines other than JAL. Please click here for details.
Priority Baggage Service (Japan Domestic Flights only)

When flying in "class J" on JAL domestic routes, JMB CRYSTAL members who are flying on JAL Group domestic flights will have their baggage tagged as priority.

  • * Priority Baggage Service is available to members only.
  • * For JGC member, Priority Baggage Service is available for taking both JAL Group international and domestic flights.
  • * This service is not available when the baggage is checked through to/from flights operated by other airlines.
  • * Some restrictions may apply when flying charter flights or some code-share flights operated by airlines other than JAL. Please click here for details.
Extra Checked Baggage Allowance

In addition to the standard checked baggage allowance, JMB CRYSTAL members who are flying on JAL Group operated flights are allowed to check the following extra baggage free of charge.

<JMB CRYSTAL members>

  • JAL Group Japan domestic flights : up to 10kgs.
  • JAL international flights : one extra piece.*
  • * First class and business class : Each piece must not weigh more than 32kgs.
  • * Economy class : Each piece must not weigh more than 23kgs.

<JAL Global Club members>

  • JAL Group Japan domestic flights: up to 20kgs.
  • JAL international flights: one extra piece.(up to 32kgs per one piece)
  • * For JAL Global Club members,Standard free checked baggage allowance is 32kg or less per baggage even when flying JAL International Economy Class and Premium Economy Class.

JGC members are eligible for the same service given to JMB SAPPHIRE.

  • * Extra Checked Baggage Allowance Service is available to members only.
  • * Extra Checked Baggage Allowance may not apply to some types of baggage.
  • * Some restrictions may apply when flying charter flights or some code-share flights operated by airlines other than JAL. Please click here for details.
Priority Standby at International and Japan Domestic Airports
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By presenting the CRYSTAL card, priority stand by will apply when you wait for a seat on JAL Group Airlines flight or on oneworld alliance member airlines flight at the airport on departure day.

  • * Priority stand by Service is available to members only.
  • * For Japan domestic flights, standby number is applicable to "First class", "class J" and regular seats.
  • * This service may not be available at some airports or for flights, and may not be available in the event of bad weather such as a typhoon and heavy snow.
Priority Boarding (International Flights Only)

By presenting the CRYSTAL card and boarding pass, members have the privilege to board prior to general boarding on JAL international flights.

  • * Priority Boarding Service is available to members only.
  • * This service may not be available at some airports or for some flights.

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Airport Lounge Access(Japan Domestic Flights only)

Members can apply for five airport lounge coupons (not transferable) valid for Japan domestic airport lounges and issued in exchange for 5,000 JMB Miles. Airport lounge coupons must be requested and received prior to travel.

2s
  • * Please present one lounge coupon per person for lounge use.
  • * For DIAMOND/PREMIER LOUNGE in Haneda Airport Domestic Terminal1, access is not permitted.
  • * JAL Global Club (JGC) Members may access the lounge on presentation of JGC CRYSTAL cards.
  • * Some restrictions may apply when flying charter flights or some code-share flights operated by airlines other than JAL. Please click here for details.

Promotion

  • Lounge access to SAKURA LOUNGE at Haneda Airport for JAL domestic flights with Lounge Coupons

  • FY2014 CRYSTAL members or members who apply for first service of FY2015 CRYSTAL can receive 10 Lounge electric coupons valid between April1, 2014 and March 31,2015[Flight date]. For usage at the SAKURA LOUNGE at Tokyo International Airport (Haneda) for JAL Japan domestic flights.

How to use

  • Please touch the reader installed at lounge reception with the boarding medium you possess (two dimensional barcode on your boarding pass or e ticket passenger receipt, IC Card, IC mobile etc.).
  • * Only the member is eligible for Lounge entry. (Traveling companions are not eligible.)
  • * If your status cannot be confirmed, we may check your FLY ON Card etc. as in the past.
  • * As JGC members can enter the Lounge by showing their JGC cards same as before, the lounge coupons will not be presented.
  • * When using the lounge as a traveling companion of JMB Diamond/JGC Premier/JMB Sapphire/JGC Member, please mention to the lounge staff before touching the boarding medium.
  • * When booking JAL Group domestic flights, please make sure to register your JMB Membership Number. Without registration, you cannot use the lounge.
    The lounge is not available in case of using inclusive tour fare which does not allow JMB Membership Number registration.
  • * Lounge access is available only to departing passengers.
  • * Please note that lounge access is subject to capacity restrictions.
  • * Lounge access is not available when traveling on flights operated by airlines other than JAL Group airlines.
  • Please click the following link to check your available balance.

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Upgrade

Redeem Mileage for class J upgrades on Domestic Flights From 2 Months After

Members can redeem miles for class J coupons valid on JAL Group Airlines domestic flights. Coupons are valid for use by the member, spouse or first- or second-degree relative of the member.

  • Class J coupon : 4,000 miles = 6 class J coupons
  • Class J-e coupon : 2,000 miles = 3 class J-e coupons
             : 4,000 miles = 6 class J-e coupons
  • * Not available for JMB Members outside of Japan.
  • * Coupons must be requested in advance, either online or by phoning the Matteru-kun Toll-Free Line. Please allow 1-2 weeks for your coupons to arrive.
  • * Eligible fares and other conditions apply for this service.

Promotion

  • Upgrade to Class J on JAL domestic routes with Class J-e Coupon
    <FY2014 JMB FLY ON status members or members who apply for First services of FY2015 JMB FLY status>
    6 class J-e Coupons valid until March 31, 2015[Flight date] for upgrade to Class J on JAL domestic routes will be awarded.

* Coupons will be awarded one time only per member, even for members who qualify for more than one FLY ON tier during the eligible period.

Prepaid Card Gift Promotion at The Shilla Duty Free

During the promotion period, JMB DIAMOND member who presents his/her own passport with their DIAMOND card at the information desk of participating The Shilla Duty Free stores (in Seoul, Incheon Airport, Gimpo Airport) will receive a prepaid card worth KRW 30,000.
Card issue desk : Gift desk at Basement 1 of the Seoul store.
* Each member is eligible for this promotion only once per promotion period and will receive 1 prepaid card.
Promotion periods : April 1, 2014 - June 30, 2014/July 1, 2014 - September 30, 2014 / October 1, 2014 - December 31, 2014/January 1, 2015 - March 31, 2015
* Cards are not for sale, and neither reimbursements of the remaining value of the card nor exchanging the card for cash or items of monetary value is permitted.

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oneworld tier status for JGC CRYSTAL card members

oneworld

JAL Global Club members who possess JGC CRYSTAL cards can receive the following oneworld SAPPHIRE services when flying on oneworld member airlines.

  • Priority Waitlist
  • Priority Check-in
  • Priority Standby at the International and Japan Domestic Airports
  • Priority Boarding
  • Airport Lounge Access

JGC CRYSTAL card members can use the lounges of member airlines of oneworld alliance located in more than 600 airports worldwide. The member and one traveling companion are allowed to enter the lounge.

  • * For details of lounges when flying on oneworld member airlines flights, please ask the airport staff of respective airlines at the time of check-in.
  • * Lounge access by using lounge coupon is not permitted.
  • * JMB CRYSTAL members are not allowed to receive these services.

Redeem your miles for awards We offer a number of programs that allow our frequent flyers to redeem accrued miles for various awards.

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