Compliments, suggestions, or comments related to JAPAN AIRLINES services.

Online

*The reply from JAL is solely intended for the addressee only. You are kindly requested not to copy any part of our emails.

Phone

JAL Customer Support Desk(Give us opinions and suggestions for our Service)
0120-25-8600 9:00 a.m. - 5:00 p.m. daily

Dial number below when using a mobile phone(toll)

0570-025-519

To: JAPAN AIRLINES Customer Support
JAL Bldg 2-4-11 Higashi shinagawa Shinagawa-ku, Tokyo 140-8790 Japan