Please be sure you dial the correct telephone number.
This service can be available by accessing following link.
PIN REQUEST




To request JAL Group Domestic Award Tickets
JMB Domestic Award Reservation Desk (For members in Japan region only)
0570-025-022* (toll)
7:00 - 20:00 (7-days a week)
When you use a PHS or an international call, please call 03-5460-0311* (toll).
* JAL reservation desk for domestic flights does not accept Award Reservation.
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
To request JMB Partner Airlines Domestic Award Tickets (Hokkaido Air System)
JMB HAC Award Reservation Desk
0570-044-045* (toll)
9:00 - 18:00 (7 days a week)
When you use a PHS or an international call, please call 011-330-9922* (toll).
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
*Please confirm the telephone number before making requests.
To request JAL International Award Tickets / JAL International Upgrade Awards / JMB Partner Airlines International Award Tickets / oneworld Award Tickets
JMB International Award Reservations Desk (For Japanese area members only)
0570-025-103* (toll)
8:00 - 19:00(7-days a week)
When you use a PHS or an international call, please call 03-5460-3737* (toll).
* JAL reservation desk for International flights does not accept Award Reservation.
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
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General information, inquiries regarding enrollment and change of address or telephone, etc
Card member Service Department - JAL CARD
0120-747-907*
9:00 - 17:30 , except Sat., Sun., Year End and New Year Holiday
When you use a PHS or an international call, please call 03-5460-5131
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
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