For reservations, information and other inquiries. For a list of JAL Group branches and sale agents, JAL Group Offices Information
.
*Please double-check the number before dialing.
JAL domestic reservations and information
Online booking and purchase for Domestic flights is available from here.
0570-025-071*(toll) 7:00 a.m. - 8:00 p.m. daily
A voice guidance system will guide you. Please press "6" for English.
Contact numbers when calling international or from PHS. (toll)
| Tokyo |  |
03-5460-0522* | |
Osaka | |
06-6344-2355* | |
Sapporo | |
011-232-3690* |
| Nagoya | |
052-265-3369* | |
Fukuoka | |
092-261-2529* | |
Okinawa | |
098-863-8522* |
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
JAL international reservations and information
Online booking and purchase for International flights is now available from here.
JAL reservations and information:
0570-025-031*(toll) 8:00 a.m. - 7:00 p.m. daily
Contact numbers when calling international or from PHS. (toll)
| Tokyo | |
03-5460-0511* | |
Osaka | |
06-6344-2365* | |
Sapporo | |
011-232-1144* |
| Nagoya | |
052-265-2580* | |
Fukuoka | |
092-261-2531* | |
Okinawa | |
098-862-7411* |
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
JAL information International Departures and Arrivals:
0120-747-002 daily hours : 24 hours
Dial numbers below when using a mobile phone. (toll)
0570-025-002
JAL Mileage Bank Center , Japan
0570-025-039* (toll) 8:00 a.m. - 7:00 p.m. （Mon.-Fri.）/9:00 a.m. - 5:30 p.m. （Sat.） , except Sun., Holiday, Year End and New Year Holidays
When you use a PHS or an international call, please call 03-5460-3939*(toll).
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
Information how to request JAL COUPON Awards, to check JMB Mileage Balance and refer or modify your PIN
24-hours automated information service (Available in Japanese only)
0120-747-039
When you use a mobile phone, please call 0570-025-055 (toll).
When you use a PHS or an international call, please call 03-5460-1111 (toll).
Inquiries about JAL's Website
Contact us with questions on making reservations over the Internet and other inquiries regarding information on JAL's Website services.
Phone Inquiries
0570-064-770*(toll) 9:30 a.m. - 6:00 p.m. daily
Contact numbers when calling international or from PHS. (toll)
Tokyo 03-5460-0770* 9:30 a.m. - 6:00 p.m. daily
- *The content of conversation with the customer may be recorded or monitored to ensure quality service.
- *Questions regarding the Internet or the usage of computer can not be answered.Please refer to your using interent service provider or support desk.
Gift certificates valid throughout Japan may be purchased in bulk by mail order.
0120-52-1600 9:30 a.m. - 12:00 p.m., 1:00 - 5:00 p.m., excluding Sat., Sun., Holiday, Year End and New Year Holidays
Contact numbers when calling international or from a mobile phone. (toll)
Tokyo 03-5777-1622 9:30 a.m. - 12:00 p.m., 1:00 - 5:00 p.m., excluding Sat., Sun., Holiday, Year End and New Year Holidays
