System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
July 10, 2025 (Thu) 2:00 a.m. - 3:00 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission
July 13, 2025 (Sun) 2:00 a.m. - 2:15 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
July 14, 2025 (Mon) 1:30 a.m. - 1:45 a.m. (JST)
July 14, 2025 (Mon) 3:00 a.m. - 3:15 a.m. (JST)
July 14, 2025 (Mon) 0:10 a.m. - 3:30 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank
    Services for Domestic Award Tickets, International Award Tickets and Upgrade Awards:
    Booking and ticketing, changes, cancellations and refunds

*System maintenance schedule is subject to change.