我們屢獲殊榮，多次得到業界領先獎項評審的認可，以表彰我們的卓越服務。 APEX-WORLD CLASS, APEX Five Star Global Official Airline Rating™ - 5-Star, SKYTRAX Airline Rating Awards - 5-Star, SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat

最新消息

APEX - The Airline Passenger Experience Association

WORLD CLASS

日本航空連續 5 年榮獲 APEX「世界級航空公司大獎」。

日本航空很榮幸成為全球僅 10 間獲得 APEX「世界級航空公司大獎」認證的航空公司之一。此項殊榮表揚我們在安全與健康、可持續發展，以及乘客整體體驗方面的卓越表現與業界領先地位。
我們連續第三年榮獲「安全與健康最佳航空公司」殊榮，表揚我們對提供最卓越安全與健康保障的持續承諾。

請按此查看新聞稿 在新視窗打開。

甚麼是 APEX「世界級航空公司大獎」？ 

APEX「世界級航空公司大獎」旨在表揚在旅客最重視的各個範疇中，皆展現世界頂尖水準的航空公司。
「世界級航空公司大獎」著重於可持續發展、確保客戶安全、品牌誠信、舒適度、互動體驗、服務與餐飲。

日本航空WORLD CLASS profile（英文） 在新視窗打開。

SKYTRAX - The International Air Transport Rating Organization

五星級航空

​世界級航空公司服務五星级殊榮

SKYTRAX 將日本航空評為五星级航空公司，以嘉許其始終如一的卓越產品與服務。這項嚴謹的評估涵蓋多個範疇，包括地勤服務、座椅質素及機上餐飲，該評級有助乘客辨識全球表現卓越的航空公司。

請點擊此處查看新聞稿 在新視窗打開。

SKYTRAX 全球航空公司大獎 

作為航空業界最夢寐以求的獎項，SKYTRAX 全球航空公司大獎旨在表揚於多個範疇中皆展現非凡卓越表現的航空公司。這些獎項根據超過 2,000 萬名客戶的投票結果，評選出業界的頂尖代表。
在 SKYTRAX 2025 年全球航空公司大獎中，日本航空的卓越體驗獲選為「亞洲最佳豪華經濟艙」。
此外，日本航空亦榮獲九次「全球最佳經濟艙座椅」大獎（包括 2025 年在內）。

主要獲獎獎項

2026

  • SKYTRAX Airline Rating Awards - 5-Star

2025

  • APEX-WORLD CLASS
  • APEX Best-in-Class in Safety and Well-Being
  • APEX 2025 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Best Premium Economy Class in Asia, Best Economy Class Airline Seat

2024

  • APEX-WORLD CLASS
  • APEX Best-in-Class in Safety and Well-Being
  • APEX-WORLD CLASS LOUNGE
  • APEX 2024 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - World's Best Premium Economy Class, Best Premium Economy Class Airline Seat, Best Premium Economy Class in Asia, Best Economy Class Airline Seat

2023

  • APEX - Best Wi-Fi in Eastern Asia
  • FTE - APAC Pioneer Awards 2023 Highly Commended
  • APEX WORLD CLASS 2024
  • Best-in-Class in Safety and Well-being
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - World's Best Economy Class, Best Economy Class Airline Seat

2022

  • SKYTRAX Airline Rating Awards - 5-Star
  • APEX WORLD CLASS 2023
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2023 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX World Airline Awards - Best Economy Airline Seat

2021

  • APEX WORLD CLASS 2022
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2022 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat, COVID-19 Airline Excellence Award

2020

  • SKYTRAX Airline Rating Awards - 5-Star
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX Health Safety Powered by SimpliFlying Audit - Diamond
  • APEX 2020 Passenger Choice Award - Best Wi-Fi in Eastern Asia
  • World Branding Awards - National Awards-Airline
  • AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew

2019

  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2019 Passenger Choice® Award - Best WiFi in Asia & South Pacific
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • Global Traveler - Best Trans-Pacific Airline
  • World Branding Awards - National Awards-Airline
  • Fodor's Travel - The Best Airline for Foodie, The Best Airline for Wine & Cocktail Connoisseurs
  • Global awards「FTE Accessibility Leadership Award」

2018

  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Best Economy Airline Seat
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2018 Passenger Choice Award® - Best Cabin Service and Best WiFi in Asia and Australasia
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • CAPSE China Travel Awards - Best In-Flight Entertainment
  • CAPA Aviation Award for Excellence - Capa Asia Pacific Airline of the Year 2018
  • Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan
  • Flight Global - Most Consistent Winner

2017

  • SKYTRAX World Airline Awards - Best Economy Airline Seat
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew
  • JCSI (Japanese Customer Satisfaction Index) - Customers Customer satisfaction No.1
  • Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan

感謝您一直以來對日本航空的支持與厚愛。
未來，我們將繼續以「成為全球旅客首選的航空公司」為目標，
矢志不渝，持續研發各項優質貼心的產品與服務。