我们的奖项 凭借卓越服务荣获业界权威奖项认可 APEX-WORLD CLASS, APEX Five Star Global Official Airline Rating™ - 5-Star, SKYTRAX Airline Rating Awards - 5-Star, SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat

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APEX - The Airline Passenger Experience Association

APEX World Class

日本航空公司连续第五年荣获 APEX WORLD CLASS 航空公司认证。

日本航空公司很荣幸成为全球仅有的十家获得 APEX WORLD CLASS 认证的航空公司之一，这一殊荣表彰了我们在安全与健康、可持续性发展以及旅客整体体验等方面的卓越表现。
我们始终为旅客提供高水准的安全与健康服务而努力。

点击此处查看报道 打开一个新窗口。

什么是 APEX World Class？

APEX World Class 奖项旨在表彰在当今旅客所重视的各项维度中，展现全球标杆级表现的航空公司。
WORLD CLASS 奖项聚焦于可持续性发展、保障旅客安全、品牌诚信、舒适度、参与度、服务和餐饮等方面的卓越表现。

日本航空公司WORLD CLASS profile（英文） 打开一个新窗口。

SKYTRAX - The International Air Transport Rating Organization

五星航空

“世界级”航空公司服务五星评级

SKYTRAX 将日本航空公司评定为五星级航空公司，以表彰其始终如一的出色产品和服务。该项严苛评估涵盖地勤服务、座椅品质、机上餐食等众多维度，这一认证能够帮助旅客甄选出世界级领先的航空公司。

点击此处查看报道 打开一个新窗口。

SKYTRAX 全球航空公司奖

作为航空业备受瞩目的奖项，SKYTRAX 全球航空公司奖旨在授予在多个领域展现出卓越表现、实力超群的航空公司。该奖项依托超 2000 万旅客投票评选，最终决出行业内的佼佼者。
在 SKYTRAX 2025 全球航空公司大奖的评选中，日本航空公司凭借其卓越的体验获评为“Best Premium Economy Class in Asia”。
此外，日本航空公司包括 2025 年在内，已九次荣获“Best Economy Class Airline Seat”奖项。

主要获奖奖项

2026

  • SKYTRAX Airline Rating Awards - 5-Star

2025

  • APEX-WORLD CLASS
  • APEX Best-in-Class in Safety and Well-Being
  • APEX 2025 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Best Premium Economy Class in Asia, Best Economy Class Airline Seat

2024

  • APEX-WORLD CLASS
  • APEX Best-in-Class in Safety and Well-Being
  • APEX-WORLD CLASS LOUNGE
  • APEX 2024 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - World's Best Premium Economy Class, Best Premium Economy Class Airline Seat, Best Premium Economy Class in Asia, Best Economy Class Airline Seat

2023

  • APEX - Best Wi-Fi in Eastern Asia
  • FTE - APAC Pioneer Awards 2023 Highly Commended
  • APEX WORLD CLASS 2024
  • Best-in-Class in Safety and Well-being
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - World's Best Economy Class, Best Economy Class Airline Seat

2022

  • SKYTRAX Airline Rating Awards - 5-Star
  • APEX WORLD CLASS 2023
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2023 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX World Airline Awards - Best Economy Airline Seat

2021

  • APEX WORLD CLASS 2022
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2022 Passenger Choice Award® - Best Wi-Fi in Eastern Asia
  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat, COVID-19 Airline Excellence Award

2020

  • SKYTRAX Airline Rating Awards - 5-Star
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX Health Safety Powered by SimpliFlying Audit - Diamond
  • APEX 2020 Passenger Choice Award - Best Wi-Fi in Eastern Asia
  • World Branding Awards - National Awards-Airline
  • AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew

2019

  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2019 Passenger Choice® Award - Best WiFi in Asia & South Pacific
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • Global Traveler - Best Trans-Pacific Airline
  • World Branding Awards - National Awards-Airline
  • Fodor's Travel - The Best Airline for Foodie, The Best Airline for Wine & Cocktail Connoisseurs
  • Global awards「FTE Accessibility Leadership Award」

2018

  • SKYTRAX Airline Rating Awards - 5-Star
  • SKYTRAX World Airline Awards - Best Economy Airline Seat
  • APEX Official Airline Rating™ - Five Star Global Airline
  • APEX 2018 Passenger Choice Award® - Best Cabin Service and Best WiFi in Asia and Australasia
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • CAPSE China Travel Awards - Best In-Flight Entertainment
  • CAPA Aviation Award for Excellence - Capa Asia Pacific Airline of the Year 2018
  • Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan
  • Flight Global - Most Consistent Winner

2017

  • SKYTRAX World Airline Awards - Best Economy Airline Seat
  • Tripadvisor Travelers' Choice Awards - Best Airline in Japan
  • AB-Road - Top airline overall, Top airline in Service by Cabin Crew and Top airline in Service by Ground Crew
  • JCSI (Japanese Customer Satisfaction Index) - Customers Customer satisfaction No.1
  • Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan

感谢您长久以来对日本航空公司的支持与厚爱。
今后我们也将持续提高各项服务与商品质量，
以“成为全球乘客喜爱的航空公司”为目标不懈努力。