System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
March 26, 2022 (Sat) 3:00 a.m. - 3:15 a.m. (EDT)

[JAL website]

  • All services for International Flight - booking, purchase, manage booking / view my reservation, changes, cancellations, web check - in service
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards: (booking, manage booking / view my reservation, changes, cancellations)

[All customer services for Reservation center・travel agent]

  • Booking, ticketing, changes, cancellations and refunds for Award tickets

*System maintenance schedule is subject to change.