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College degree or equivalent experience preferred |
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Minimum 5 years of extensive experience in the airline cargo and mail industry required |
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Knowledge of claim processes preferred but not required |
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Sales experience preferred |
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Excellent customer service and communication skills (written/verbal) |
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Excellent organization skills; skilled problem-solver with leadership qualities |
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Available to work variable hours, flexible shifts including weekends and holidays |
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Ability to work under demanding operational conditions and able to multi-task in a high-stress environment |
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Strong analytical thinking, decision making and problem solving skills in order to maintain relationships and communications with customers, other departments and government agencies |
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Ability to work independently as well as collaboratively |
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Must pass TSA and US Customs background checks |
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Must have good knowledge of Cargo applications (CargoSpot, ACE, AES, ACI, etc.) |
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IATA Dangerous Goods Certificate required but not necessary |
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Maintain a professional attitude and appearance |
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Must have a valid driver’s license |
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Proficiency in MS office products such as Outlook, Word, Excel, Power Point, & Access |
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Must be authorized to work in the U.S. (no visa support available) |
