| Service suspension period |
Services to be suspended |
|---|
| Sep 13, 2026 (Sun) 13:30 p.m. - 15:30 p.m. (EDT) |
JAL Website, JAL App
- Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
|
| Sep 13, 2026 (Sun) 10:00 a.m. - 16:10 p.m. (EDT) |
JAL Website, JAL App
- Domestic and International Flights:Flight information (Arrivals & Departures)
|
| Sep 9, 2026 (Wed) 12:30 p.m. - 13:05 p.m. (EDT) |
JAL Website, JAL App
- Domestic and International Flights:Flight information (Arrivals & Departures)
|
| Sep 9, 2026 (Wed) 12:10 p.m. - 12:45 p.m. (EDT) |
JAL Website, JAL App
- All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| Sep 9, 2026 (Wed) 11:25 a.m. - 12:45 p.m. (EDT) |
The following JAL website (mobile site) is affected.
JAL Website, JAL App
- Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
The following JAL website (PC site) is affected.
JAL Website, JAL App
- Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| Aug 23, 2026 (Sun) 11:30 a.m. - 14:40 p.m. (EDT) |
JAL Website, JAL App
- All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| Aug 20, 2026 (Thu) 3:00 a.m. - 5:00 a.m. (EDT) |
Inflight shopping international routes pre-order service |
