Reservations and Information / JAL Mileage Bank Center
Reservations & Information (including award ticket, baggage, lost and found)
Daily 05:00-16:00 (U.S. Pacific Time)
JAL Mileage Bank
Mon.-Fri. 09:00-16:00 (U.S. Pacific Time)
Sat. Sun. and U.S. Holidays closed
For FLY ON Status and JGC members
Mon.-Fri. 8:00-16:00 (U.S. Pacific Time)
Sat. Sun. and U.S. Holidays 8:00-15:00 (U.S. Pacific Time)
U.S. Eastern Time: +3hours
U.S. Central Time: +2hours
Hawaiian Time: -2hours (DST) -3hours
Flight Information(International Flights)
1-800-525-2355 (1-800-JAL-BELL)
The National Relay Service
Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY)
can call via the National Relay Service by dialing 711.
The relay operator at the National Relay Service will assist customers by contacting Japan Airlines.
