Previous system maintenance

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Service suspension period Services to be suspended
Jun 11, 2026 (Thu) 1:00 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at a convenience store
    ATM payment using Pay-easy service
    Payment for tickets by Internet money transfer
Jun 10, 2026 (Wed) 9:00 a.m. - 12:00 p.m. (Japan time)
  • JAL Family Club  Various Applications
  • Special Assistance Registration Service
  • JAL DOCTOR Registration system
  • JAL Mileage Bank(JMB) Address Change (relocate to another country)
Jun 9, 2026 (Tue) 17:00 p.m. - 19:30 p.m. (Japan time)
  • Inflight shopping international routes pre-order service
May 20, 2026 (Wed) 21:30 p.m. - 22:00 p.m. (Japan time)

JAL App

  • Notifications in the JAL app about "23 hours/3 hours prior to departure, flight delays, cancellations, boarding announcements" etc.
    *For notifications that could not be sent during the service outage, there may be delays in delivering them after the service resumes.

"Mail" related to domestic reservation

  • Reservation/purchase/change/cancellation completed
    *After system maintenance, some mails will be delivered with a delay.

Notification for "JAL Information" LINE account

  •  LINE notification regarding "JAL flight status information" and "boarding procedures"
    *After system maintenance, some notifications will be delivered with a delay.
  • Richmenu functions ("Information for reserved flight, boarding method", "airport information")
    *Not available during the system maintenance.
May 18, 2026 (Mon) 21:55 p.m. - May 19, 2026 (Tue) 6:30 a.m. (Japan time)

JAL App

  • Boarding Notifications
    Delivery will not be permitted while service is suspended.
May 18, 2026 (Mon) 1:00 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at LAWSON and MINISTOP.
May 12, 2026 (Tue) 1:30 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at FamilyMart