JAPAN AIRLINES

Previous system maintenance

System maintenance

Service suspension period Services to be suspended
April 16, 2018 (Mon)2:00 a.m. - 2:30 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Affected website:
    All services for JMB members including member login
    Domestic Flights:Reservation and ticketing for JMB Companion Fare.
    All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards:
    (reservations, changes, cancellations, ticketing and confirmation)
April 15, 2018 (Sun)15:45 p.m. - 16:00 p.m.(Japan time)

*Service will be resumed once maintenance is completed.

[JAL website/JAL mobile site]
  • Affected website:
    Japan Domestic & International Flight - manage booking/view my reservation, booking and purchase.
    All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards:
    (reservations, changes, cancellations, ticketing and confirmation)
    Convenience store payment - payment for domestic and international tickets
April 14, 2018 (Sat)12:45 p.m. - 13:00 p.m.(Japan time)

*Service will be resumed once maintenance is completed.

[JAL website/JAL mobile site]
  • Affected website:
    Japan Domestic & International Flight - manage booking/view my reservation, booking and purchase.
    All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards:
    (reservations, changes, cancellations, ticketing and confirmation)
    Convenience store payment - payment for domestic and international tickets
April 12, 2018 (Thu)2:00 a.m. - 4:00 a.m.(Japan time)
[Other]
  • Convenience store payment:
    payment for domestic and international tickets

    *Service will be resumed once maintenance is completed.

April 10, 2018 (Tue)2:00 a.m. - 3:00 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Affected feature:

    Japan Domestic & International Flight -
    Flight information (Arrivals & Departures)

    Japan Domestic Flight -
    Ticket purchase within 3 days of the date of departure
    Flight Delay/Cancellation Information Search

Mar 27, 2018 (Tue)1:45 a.m. - 4:50 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Affected feature:
    Japan Domestic Flight - manage booking/view my reservation, booking and purchase.
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