When customers use this website, files called "cookies" may be sent to their computer.

How Cookies work

Cookies are small text files, which save information about how you use a website. By using cookies, specific information, such as browsing information can be obtained. However, information that can identify an individual, such as the customer's name, address, telephone number or email address, will not be obtained.

If the cookie is saved, our web server will be able to recognize your computer. When visiting the website again and using login functions where you need to enter your JAL Mileage Bank membership number, the cookie can save you additional entries. Cookies simplify visits to sites that require the entry of user data, so the cookies of JAL's website are only intended to make surfing more user friendly.

The use of cookies is limited to the purposes of improving the customer experience on our website.

Recommended Cookie Settings

A warning message can be displayed when accepting or rejecting cookies by changing settings on your browser.
If you do decide to change your cookie settings, you can do this through your browser. Each browser works in a different way, so you will need to search for 'cookie settings' in your browser's help section to find out how to do this.

If you set your browser to show a warning message whenever it receives a cookie, with every query of a new JAL webpage the identification cookie needs to be sent, so the warning message can be disturbing.
Please be informed, also, that rejecting cookies may restrict some of the services on-line.