Previous system maintenance

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Service suspension period Services to be suspended
Sep 30, 2026 (Wed) 1:50 a.m. - 4:35 a.m. (JST)

JAL Website, JAL App

  • Post-login services for International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
Sep 30, 2026 (Wed) 0:00 a.m. - 5:40 a.m. (JST)

JAL Website, JAL App

  • International Flight purchase
    JMB members cannot inquire the registered credit card and registered credit card.
  • Domestic Award Tickets, International Award Tickets
    JMB members cannot inquire the registered credit card and registered credit card.
Sep 14, 2026 (Mon) 2:30 a.m. - 4:30 a.m. (JST) JAL Website, JAL App
  • Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
Sep 13, 2026 (Sun) 23:00 p.m. - Sep 14, (Mon) 5:10 a.m. (JST) JAL Website, JAL App
  • Domestic and International Flights:Flight information (Arrivals & Departures)
Sep 10, 2026 (Thu) 1:30 a.m. - 2:05 a.m. (JST) JAL Website, JAL App
  • Domestic and International Flights:Flight information (Arrivals & Departures)
Sep 10, 2026 (Thu) 1:10 a.m. - 1:45 a.m. (JST) JAL Website, JAL App
  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
Sep 10, 2026 (Thu) 0:25 a.m. - 1:45 a.m. (JST)

The following JAL website (mobile site) is affected.

JAL Website, JAL App

  • Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (benefit exchanges, personal information reference/update, etc.)
    All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in

The following JAL website (PC site) is affected.

JAL Website, JAL App

  • Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (benefit exchanges, personal information reference/update, etc.)
    All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in