Notice Regarding English and Chinese Contact Number in Vietnam

Thank you for choosing Japan Airlines.

Please be informed that our English and Chinese customer support lines in Vietnam are currently unavailable.
We are currently working to restore the service, but the exact time of recovery is yet to be determined.

Affected Phone Number

+84-24-7779-9042

If your request requires immediate attention, please use JAL Chat Support or call our alternative support line.

JAL Chat Support This page will open in a new window.
  • Alternative support line: +852-2603-9899*
  • International call charges will apply

May 27, 2026
Japan Airlines