JAPAN AIRLINESONE WORLD  This page will open in a new window
  • Alerts For 14 days of self-isolation, accommodation arrangements for 15 nights and 16 days are required. Be careful when selecting time periods.

JAL Support Services

JAL supports your travel to Japan with JAL Covid-19 Cover,
a plan that allows you to book a combination of flight and hotel, and special campaigns.

Book Flights, Hotels and Transportation

How to book


After reservations, please contact each accommodation to let them know that you are going to use it due to self-isolation.

  • Please make sure to contact each accommodation before reservation. Each accommodation has different conditions.
  • In the case of reservations for 15 nights, please divide your stay into 9 nights and 6 nights for reservations.


Provide isolated condominium to customers worldwide

We can guide you to rooms where you can stay with peace of mind. We also have a variety of options you'll need during your stay.

Airport transportation

Car Rentals

Safety Measures of each car rental company

Each car rental company is taking various measures to ensure that customers can use it with peace of mind.

Airport Private Car Service

Airport Private Car Service

A private car will pick you up at the arrival lobby, and we will provide a safe and secure shuttle service to and from your home in designated place.

Dedicated chartered bus for cross-border customers

As a transportation service that links airports and cities, the limousine bus service has taken thorough measures to prevent the spread of Covid-19, so that passengers can always ride with safe of mind.

Airport Parking

Information on Narita Airport Parking

Please refer to this parking lot information if you want to meet someone at Narita Airport.

Information on Haneda Airport Parking

Please refer to the P5 parking lot in international passenger terminal (Terminal 3) for those who will be picking up passengers on international flights arriving at Haneda Airport.

Support and Services

JAL Covid-19 Cover

[Limited-time offer] JAL Covid-19 Cover

Taking safety and security to the next level
JAL offers a complimentary cover for medical, testing and quarantine costs in the event that our customers test positive for COVID-19 during their travel.

COVID-19 Testing Information

How to get a COVID-19 negative certificate

Since you are required to present a negative certificate from COVID-19 when you enter Japan, we will provide you with information on how to obtain a negative certificate before departure.

For your safety

JAL FlySafe Hygiene Measures

As COVID-19 continues to expand, the JAL Group is taking a variety of measures to ensure the safety and security of its customers and employees, from travel preparations to airports and flights.