The same email from JAL multiple times
An event has occurred in which the same email message “Revision of Required Mileage for JAL Award Tickets” distributed at around 8:00 a.m. UK time on June 6, was sent multiple times to JMB members.
The cause of this case has now been identified, and measures are being taken to prevent a similar case from occurring again.
We have confirmed that no personal information was leaked in this case.
We regret any inconvenience caused to customers who received multiple emails.
Jun 7, 2025
Japan Airlines