搭機時的注意事項

佩戴口罩、與其他旅客或職員維持社交距離
搭機時敬請配合以下事項

在家中

在報到櫃檯

在機場安檢

在貴賓室

在登機門

在機艙內

在家中的注意事項

事先測量體溫，如有身體不適請暫緩搭機行程

身體不適的旅客，有發燒和強烈乏力（倦怠感），呼吸困難等症狀的旅客請自覺暫緩搭機

請備妥口罩。

在機場與機內請佩戴口罩。敬請事先備妥口罩。

為了避免造成機場・機內的人群擁塞，請盡量精簡您的行李

請遵循行李尺寸與個數的規定。為了避免在機場報到與登機・下機時造成人群擁塞，請協助將行李最小化。

關於國際線隨身行李

請多利用事先選位

已辦理網路報到且無託運行李的旅客，抵達機場後無須辦理報到，可直接前往安全檢查區。（如有託運行李請至行李託運櫃台）

關於國際線網路報到服務

請查看各國的入境限制和防疫措施

隨著各國加強防疫體制，入境限制也更加嚴格，相關規定也隨時可能出現更新。請確認好最新消息

入境限制，檢疫措施等

隨身攜帶及託運消毒劑

依據下列規則，隨身行李及託運行李中允許攜帶消毒劑產品，包括酒精類液體、凝膠或分類為藥妝品或藥物 (準藥品) 的噴霧。

國內線航班：同時適用隨身行李及託運行李 - 每個容器不得超過 0.5 公斤或 0.5 公升，每人不得攜帶超過 2 公斤或 2 公升的量。
國際線航班
- 隨身行李 - 每件限制為 100 毫升以下的旅行裝容器，並放在一個不超過 1 公升的塑膠夾鏈袋中。
- 託運行李 - 每個容器限制為 0.5 公斤或 0.5 公升，每人限制為 2 公斤或 2 公升。

如需詳細資訊，請查看下方的常見問答頁面。

部分產品視為危險物品，禁止包含在託運和隨身行李中。

常見問答 (國內線航班)

常見問答 (國際線航班)

Request for carry-on baggage

In order to avoid crowding at the airport counter and on board, we ask for your cooperation in minimizing carry-on baggage. When checking in at the airport, please use Self Baggage Drop (SBD) to reduce contact with the staff. In addition, to avoid congestion when storing or removing carry-on baggage, it is requested that the size and number of carry-on baggage be kept within the limits of the regulations, and that customers store it themselves.

佩戴口罩

To prevent the spread of COVID-19 and other infectious disease, and to help ease discomfort among customers, At airports and in aircraft cabin, please wear a face mask, etc. to cover your nose and mouth. Please continue to wear a mask at the airport and in aircraft cabin even after vaccination. Airlines may refuse boarding if customers not following airlines instructions below.

As other customers may feel anxiety or discomfort, at airports and during onboard except when taking meals and/or drinks, each customer is requested to wear a mask at all times. (*Small children including infants are excluded.)
*If mask wearing is difficult, using face shield, mouth shield etc. is accepted.
For customers with difficulty wearing a mask, contact airline agent at airport or crew members onboard.
*Airline may confirm and review health condition fit for air travel for reasons such as 1・2・3, etc if you have;
1. difficulty in breathing or have chest or back pain due to breathing
2. external stimuli such as rash, swelling, and pain
3. psychological distress, sensory abnormality or nervousness with oppression, anxiety, panic, etc.
Airlines may refuse customer to board the flight if airlines consider customer creating discomfort or may disturb other customers and interrupting airlines handling or not observing airline’s instruction.
(Example: In the event airline agent requiring explanations from customers and intentionally ignoring or keeping silence resulting in airline unable to proceed with appropriate handling, or, when customer taking violent action or remarks to airline agent.)

To prevent expansions of infections, thank you for your understanding and cooperation.

Last Updated July 12, 2021