System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Please scroll horizontally.

Service suspension period Services to be suspended
April 18, 2025 (Fri) 2:00 a.m. - 3:00 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc).
  • Processing of new JAL Mileage Bank members' admission.
April 22, 2025 (Tue) 2:00 a.m. - 3:35 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.).
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.).

*System maintenance schedule is subject to change.