Entry restrictions for each country
Quarantine Measures
Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.
Please check the latest information in advance.
Notice
Boder restrictions when entering Japan have been strengthened.
Please be sure to check the JAL website page entitled “Notice to all passengers departing for Japan.”
Entry Restrictions and Quarantine Measures
Please enter your search criteria below to check travel restrictions and necessary documents in each country.
- You will be redirected to the Sherpa website (an external website) which maintains a database of all travel requirements. Please use this site in accordance with the published regulations.
- Please note that the information shown on the Sherpa site may not be the most up-to-date or use the most appropriate wording.
Please be sure to check with the embassy or consulate of both the country that issued your passport (your nationality) and the destination country, as well as information published by relevant health organizations, for the latest information before departure.
Search Criteria
CloseEntry restrictions and quarantine measures are change often due to the evolving nature of the pandemic.
If your travel and/or quarantine documents are incomplete, you may be denied entry at your destination or boarding may be refused.
For flights operated by other airlines (including Codeshare flights), the operating carrier may have its own boarding requirements or restrictions. Please be sure to check with the operating carrier for the latest information before departure.
JAL support services available before departures
Limited-time offer: JAL Covid-19 Cover
Taking safety and security to the next level.
All customers on JAL international flights are eligible for JAL Covid-19 Cover which provides complimentary support in case of COVID-19 infection.
At the airports and on board
Enhanced quarantine measures are being taken at the regional airports and on board.
Please check the enhanced quarantine measures at the regional airports
- Link opens in new window. Site may not meet accessibility guidelines.
East Asia
Open
On board
Information regarding changes to inflight services due to the impact of COVID-19.
At the airports in Japan
For guests entering Japan
The Ministry of Health, Labour and Welfare asks you to take the following actions before and after your entry to Japan.
The Japanese Government has decided a new and additional border measures for passenger entry into Japan.
All passengers departing for Japan are advised to check the website via the following link.
Travelers with connecting flights from Japan (International and Domestic)
Travelers connecting to an international flight
Travelers who are not entering Japan and transferring directly to a third country by transit, are not required to submit any documents and undergo PCR tests.
However, the following cases require entry into Japan. Please be informed that foreign nationals arriving from prohibited countries will not be allowed to enter Japan.
- Transferring between Tokyo International Airport (Haneda Airport) and Narita International Airport
- Travelers with a connecting flight out of Narita International Airport the following day
Additionally, for passengers transiting via Japan to another country, please refer to the Entry restrictions for each country and Quarantine Measures information.
Travelers connecting to a domestic flight
All travelers arriving from an international flight must stay at places designated by the quarantine chief (such as home) for 14 days from the day following their entry into Japan. Travelers must not use public transportation (including domestic flights) to get to their designated place of quarantine from the airport. Therefore, connections to domestic flights can be made from the 15th day after the 14 days of quarantine is completed.
Additionally, if you have a valid vaccination certificate approved by the Japanese government, undertake a self-administered test on/after the 10th day after entering Japan, and report a negative result to the Ministry of Health, Labour and Welfare (Health Monitoring Center for Overseas Entrants), a portion of your waiting period may be shortened. If your waiting period is shortened, you will be able to use public transportation, including domestic flights.
Please refer to "For guests entering Japan" for more details.
Please keep in mind that flight schedules are subject to change without notice. Please make sure to check the flight information before your departure.
Check-in and ticket handling in accordance with entry restrictions
Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.
Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.
- If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.
Notice
WHO has designated a new "variant of concern" (Omicron) of the COVID-19, and the entry restrictions and quarantine rules of each country and region may change at any time. Please check the websites of the government organization and embassies of your destination and transit countries and regions for the latest information before traveling.
Entry Restrictions and Quarantine Measures
Please enter your search criteria below to check travel restrictions and necessary documents in each country.
- You will be redirected to the Sherpa website (an external website) which maintains a database of all travel requirements. Please use this site in accordance with the published regulations.
- Please note that the information shown on the Sherpa site may not be the most up-to-date or use the most appropriate wording.
Please be sure to check with the embassy or consulate of both the country that issued your passport (your nationality) and the destination country, as well as information published by relevant health organizations, for the latest information before departure.
Search Criteria
CloseEntry restrictions and quarantine measures are change often due to the evolving nature of the pandemic.
If your travel and/or quarantine documents are incomplete, you may be denied entry at your destination or boarding may be refused.
In addition to the entry restrictions, JAL may apply special measures at the request of each country. Please check the details below.
For flights operated by other airlines (including Codeshare flights), the operating carrier may have its own boarding requirements or restrictions. Please be sure to check with the operating carrier for the latest information before departure.
Australia
OpenJAL support services available before departures
Limited-time offer: JAL Covid-19 Cover
Taking safety and security to the next level.
All customers on JAL international flights are eligible for JAL Covid-19 Cover which provides complimentary support in case of COVID-19 infection.
COVID-19 Testing Information in Japan
For customers who are planning to travel overseas, medical institutions where PCR testing is available.
At the airport and on board in Japan
Precautionary measures and requests for our guests
We will inform you of precautionary measures and what we are asking of our guests to help prevent the spread of COVID-19.
Check-in and ticket handling in accordance with entry restrictions
Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.
Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.
- If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.
