Explore North America via Japan

Seamless connections to North America via Japan

Japan offers a natural and seamless connection between Asia and North America. With efficient connections, world-class hospitality and the comfort of JAL, your journey becomes more than a transit, it becomes part of the experience.

JAL's Network

Connect seamlessly to North America through JAL's extensive network.

A Smarter Connection Between Asia and North America

Smooth Connections, All the Way

For eligible same-day connections, your baggage can be checked directly through to your final destination. 

More to Enjoy Along the Way

Turn your layover into part of the journey. Explore a wide selection of duty-free shops, discover authentic Japanese cuisine and enjoy the unique atmosphere of Japan before continuing to your destination.

Why JAL

SKYTRAX 5-Star Airline

JAL has been awarded the SKYTRAX 5-Star Airline rating for nine consecutive years, recognising the quality of our service and passenger experience.

  1. Cabin Space: Seats designed around Japanese aesthetics and comfort.
  2. Gastronomy: Carefully crafted dining experiences in the sky.
  3. Hospitality: Thoughtful, attentive service inspired by Japanese omotenashi.
  4. Baggage: Enjoy up to 3 × 32kg checked bags, dedicated airport services and priority baggage handling for a smoother journey from departure to destination.

Lounge Access

For JAL Business Class customers, enjoy access to the Sakura Lounge at Narita Airport. Whether you need to catch up on work, relax and recharge, or enjoy a comfortable break with your family, make the most of your time before continuing your journey.

Oneworld Alliance Benefits

Earn miles with your preferred frequent flyer programme when you fly with JAL and enjoy access to eligible partner airline lounges and premium travel benefits across the oneworld network.

Unlock More Benefits with Marriott Bonvoy® Status Match

Enrich your journeys through the Marriott Bonvoy and Japan Airlines preferred partnership. All members are eligible to receive benefits upon linking accounts.

The JAL experience

A premium experience designed around every journey, combining seamless connections, Business Class comfort and thoughtful Japanese hospitality for both business and leisure travel.

Start your journey efficiently with dedicated check-in and priority services. When connecting at Narita Airport, recharge in the Sakura Lounge with Japanese cuisine, shower facilities and comfortable spaces to work or unwind before your next flight.

Your Private Cabin Space in the Sky

Stay connected with onboard Wi-Fi and power outlets at your seat. Settle into your own private space with noise-cancelling headphones and airweave bedding, arriving refreshed and ready for what comes next.

Checked Baggage - Travel Light Through Your Connection

Enjoy up to three checked bags of 32kg each at no additional charge in Business Class. On eligible connections at Narita Airport, your baggage will be checked through to your final destination, so there is no need to collect it during your layover. Priority baggage handling also helps get your bags to you sooner upon arrival.

From young children to senior travellers, enjoy thoughtful service designed around the needs of your family. Pre-request special meals, including children's, allergy-friendly and religious options, and enjoy a seamless connection without needing to collect your baggage during your layover.

In-Flight Experience - Japanese Hospitality for Every Generation

From the moment you step onboard, our cabin crew provide thoughtful and attentive service for travellers of all ages. With pre-requested special meals and a comfortable cabin environment, everyone can relax and enjoy the journey.

Make Your Layover More Enjoyable

At Narita Airport, make the most of your time between flights with a variety of duty-free shops, Japanese dining and unique souvenirs. Families can also enjoy dedicated kids' play areas and nursing rooms for a comfortable and relaxing layover.

Checked Baggage - Less to Carry, More to Enjoy

Enjoy up to three checked bags of 32kg each at no additional charge in Business Class. Baby strollers can also be checked free of charge, separately from your baggage allowance, while complimentary strollers are available for use at the airport. With baggage checked through to your final destination on eligible connections, your family can move through the airport with ease.

Relax Together at our lounge

Make the most of your time between flights at the Sakura Lounge. Enjoy Japanese cuisine, refresh in the shower facilities and let little travellers burn off some energy in the children's play area. With spaces for both relaxation and entertainment, the whole family can recharge before the next flight.