Cookie Usage

How we use cookies and other methods for the collection of website usage data

When you use our website (www.jal.co.jp) and other online services, including our mobile app, we use cookies, IP addresses, and other similar methods to collect data on how you use our services. This helps us improve your online experience and personalize our services to your preferences. By using our website and other services, you agree to our use of these technologies as described in our Privacy Policy.

What are "cookies"?

Cookies are small text files that store information about your website usage. They help us analyze your browsing behavior, but we don't collect any personally identifiable information, such as your name, address, phone number, or email address.
If you allow cookies, our website can remember your computer and save you time when you use login functions that require your JAL Mileage Bank membership number. Cookies help simplify user experience on websites that require data entry, and JAL's website uses cookies only to make browsing more user-friendly.

When do we use cookies?

JAPAN Airlines uses cookies on jal.co.jp for the following purposes:

Necessary

Cookies are used to ensure that jal.co.jp operates properly and to provide services such as reservations. These cookies are essential for the functioning of our website.
For example, to:

  • save you additional entries when visiting the website again and using login functions where you need to enter your JAL Mileage Bank membership number.
  • optimize key input funtions of the website.
  • store your acceptance of the Privacy Policy, cookies policy and website terms and conditions.

Analytics

Cookies are used to collect statistical data on website usage by site visitors.
For example, to:

  • gain insight into how visitors use the website so that we can make improvements to its usability.

Marketing

Cookies are used to gather statistics on how visitors use our site.
For example, to:

  • allow our advertising partners to display appropriate advertising and to track its effectiveness.

You can choose to opt out of this type of advertising permanently by going to the following site.

How do I refuse or withdraw consent to the use of cookies?

If you do not wish to accept cookies, you can adjust your browser settings to reject them. Please note that if you choose to reject cookies, certain areas of the website may not function properly or may be inaccessible.

What is online behavioral advertising?

Online behavioral advertising (also known as interest-based advertising) is a way of serving advertisements on the websites you visit and making them more relevant to you and your interests.
Shared interests are grouped based on users' previous web browsing activity, and ads matching their shared interests are then displayed to them. This approach helps to make ads as relevant and useful as possible. Additionally, relevant ads can also be displayed based on the website content that the user has just viewed. This is commonly known as "retargeting".

How do I opt out of online behavioral advertising?

There are a number of sites which can help you opt out of online behavioural advertising from the third party advertising agencies that operate online behavioural advertising for website publishers.

Please note that opting out of online behavioural advertising using those services:

  • does not mean that the advertising of JAPAN Airlines’ products and services on our own websites will stop being personalised to your interests.
  • may not stop all online behavioural advertising because it only applies to those third party advertising agencies that have signed up to those services.
  • does not mean that there will no more advertising on this website or other websites you access. However, the advertising that you do see is likely to be less relevant to your interests.

In addition, deleting browser cookies can remove your opt out preferences, so you may need to opt out again.

How do I choose what cookies jal.co.jp uses?

You can manage your cookie preferences and choose to block or allow necessary, analytics, functional and marketing cookies.

As mentioned above, you can also refuse to accept cookies by changing your browser settings. Please note that jal.co.jp may not function properly without the use of some cookies.