Previous system maintenance

System maintenance

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Service suspension period

Services to be suspended

April 9, 2025 (Wed) 4:00 a.m. - 4:15 a.m. (JST)

JAL Website, JAL App

All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service.
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards - booking, manage booking/view my reservation, changes, cancellations.

All customer services at the JAL Contact Center or travel agents

Flight booking, ticketing, changes and cancellations.