System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
April 16, 2024 (Tue) 0:30 a.m. - 2:30 a.m. (JST) JAL Website, JAL App
  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service.
  • All services for JMB members including login.
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards - booking, manage booking/view my reservation, changes, cancellations.
  • Feedback and comments about our service.
April 19, 2024 (Fri) 0:10 a.m. - 2:30 a.m. (JST)

JAL Website, JAL App

  • All services for International Flight-booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status.
  • All services for JMB members including login.
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards-booking, manage booking/view my reservation, changes, cancellations.
  • Feedback and comments about our service.
April 21, 2024 (Sun) 23:00 p.m. - 22, (Mon) 2:00 a.m. (JST)

JAL Website

  • Domestic and International Flight Services.
    There may be cases where JMB login is not possible. 
  • JAL Mileage Bank.
    Some procedures related to exchanging certain benefits and linking membership information with other companies' sites are not available.
  • MyJALCARD.
    There may be cases where JMB login is not possible.

JAL Mileage Bank App

  • Service is not available.

JALCard App

  • There may be cases where JMB login is not possible.
April 24, 2024 (Wed) 0:45 a.m. - 3:05 a.m. (JST)

JAL Website, JAL App

  • All services for International Flight-booking, purchase, manage booking/view my reservation, changes, cancellations.
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards-booking, manage booking/view my reservation, changes, cancellations.
  • Japan Domestic and International Flights:Flight information (Arrivals & Departures.)

JAL App

  • Display of flight information for reserved flights (International flights.)

*System maintenance schedule is subject to change.