Previous system maintenance

System maintenance

Please scroll horizontally.

Service suspension period

Services to be suspended

8 April 2025 (Tue) 19:00 p.m. - 19:15 p.m. (GMT)

JAL Website, JAL App

  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service.
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards - booking, manage booking/view my reservation, changes, cancellations.

All customer services at the JAL Contact Center or travel agents

  • Flight booking, ticketing, changes and cancellations.