| Service suspension period |
Services to be suspended |
|---|
| 13 Sep 2026 (Sun) 17:30 p.m. - 19:30 p.m. (GMT) |
JAL Website, JAL App
- Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
|
| 13 Sep 2026 (Sun) 14:00 p.m. - 20:10 p.m. (GMT) |
JAL Website, JAL App
- Domestic and International Flights:Flight information (Arrivals & Departures)
|
| 9 Sep 2026 (Wed) 16:30 p.m. - 17:05 p.m. (GMT) |
JAL Website, JAL App
- Domestic and International Flights:Flight information (Arrivals & Departures)
|
| 9 Sep 2026 (Wed) 16:10 p.m. - 16:45 p.m. (GMT) |
JAL Website, JAL App
- All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| 9 Sep 2026 (Wed) 15:25 p.m. - 16:45 p.m. (GMT) |
The following JAL website (mobile site) is affected.
JAL Website, JAL App
- Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
The following JAL website (PC site) is affected.
JAL Website, JAL App
- Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| 23 Aug 2026 (Sun) 15:30 p.m. - 18:40 p.m. (GMT) |
JAL Website, JAL App
- All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
- JAL Mileage Bank
JAL Mileage Bank Enrollment
Post-login services (benefit exchanges, personal information reference/update, etc.)
All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
- International Flight Online Check-in
|
| 20 Aug 2026 (Thu) 7:00 a.m. - 9:00 a.m. (GMT) |
Inflight shopping international routes pre-order service |
