Fare rules before Joint Business with Malaysia Airlines

If you purchased a ticket with Economy Standard, Premium Economy Standard or Business Standard fares on JAL's Malaysia website before 21 July 2020, the original fare rules indicated on the confirmation email sent to you after booking (same as the table below) apply.

For ticket purchases made between 11 June and 31 July 2020 (inclusive), international fare rules have been changed. Please see the information page below for details.

Economy Standard

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Booking Class for JAL Sectors N Q O S V
Minimum Stay None None None None None
Maximum Stay 12 months 12 months 12 months 12 months 12 months
Reservation Change MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence
Cancellation/Refund Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
No-Show Charge MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence
Seat Selection Permitted Permitted Not permitted Permitted Permitted
JMB Mileage Accumulation 30% 30% 50% 50% 50%

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Booking Class for JAL Sectors L M K H B
Minimum Stay None None None None None
Maximum Stay 12 months 12 months 12 months 12 months 12 months
Reservation Change MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence
Cancellation/Refund Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
No-Show Charge MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence
Seat Selection Permitted Permitted Permitted Permitted Permitted
JMB Mileage Accumulation 50% 70% 70% 70% 100%
  • In case of No-show, No-show charge MYR500 for each person will apply in addition to reservation change or cancellation/refund fee.
  • Seat Selection is only applicable to JAL operated flights.
  • In case of first sector change, the new itinerary must meet all fare conditions including advance purchase.
  • There may be change in fare/tax or fuel surcharge in times of reservation change, ticket service fee may apply.
  • In the event that there are multiple fare types included, the most restrictive fare rule will be applied to the whole itinerary.

Premium Economy Standard

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Booking Class for JAL Sectors E R W
Minimum Stay None None None
Maximum Stay 12 months 12 months 12 months
Reservation Change MYR300 per person per occurrence MYR300 per person per occurrence MYR300 per person per occurrence
Cancellation/Refund Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
Before Departure
MYR300 per person
After Departure
Non-refundable
No-Show Charge MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence
Seat Selection Permitted Permitted Permitted
JAL International Upgrade Awards Departure on or before 31-JAN-2021
Upgradable
Departure on or after 01-FEB-2021
Non-upgradable
Upgradable Upgradable
JMB Mileage Accumulation Departure on or before 30-SEP-2020
100%
Departure on or after 01-OCT-2020
70%
100% 100%
  • In case of No-show, No-show charge MYR500 for each person will apply in addition to reservation change or cancellation/refund fee.
  • Seat Selection is only applicable to JAL operated flights.
  • In case of first sector change, the new itinerary must meet all fare conditions including advance purchase.
  • There may be change in fare/tax or fuel surcharge in times of reservation change, ticket service fee may apply.
  • In the event that there are multiple fare types included, the most restrictive fare rule will be applied to the whole itinerary.

Business Standard

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Booking Class for JAL Sectors X D C
Minimum Stay None None None
Maximum Stay 12 months 12 months 12 months
Reservation Change MYR500 per person per occurrence MYR500 per person per occurrence MYR500 per person per occurrence
Cancellation/Refund Before Departure
MYR500 per person
After Departure
Non-refundable
Before Departure
MYR500 per person
After Departure
Non-refundable
Before Departure
MYR500 per person
After Departure
Non-refundable
No-Show Charge MYR800 per person per occurrence MYR800 per person per occurrence MYR800 per person per occurrence
Seat Selection Permitted Permitted Permitted
JMB Mileage Accumulation 125% 125% 125%
  • In case of No-show, No-show charge MYR800 for each person will apply in addition to reservation change or cancellation/refund fee.
  • Seat Selection is only applicable to JAL operated flights.
  • In case of first sector change, the new itinerary must meet all fare conditions including advance purchase.
  • There may be change in fare/tax or fuel surcharge in times of reservation change, ticket service fee may apply.
  • In the event that there are multiple fare types included, the most restrictive fare rule will be applied to the whole itinerary.