애완동물은 일본항공 비행기 내 화물 탑승칸에서 동행하게 됩니다. 여행중 애완동물이 안전할 수 있도록 저희 직원이 정성껏 돌보도록 하겠습니다.
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동반 가능한 보조견 (안내견, 신호견, 보조견) 은 승객과 함께 기내탑승이 허용됩니다. 보조동물에 대해서는 사전 예약이 필요함을 주의하세요. 세부 내용에 대해서는 일본항공 예약선터에 문의하시기 바랍니다.
보조동물과 함께 여행하는 승객은 여행에 필요한 출/입국 관련 서류를 따로 준비해야 합니다. 일본항공은 여행출발 전, 관련 정부 기관에 문의하실 것을 권장합니다.
화물칸의 환경은 승객이 탑승하시는 기내와 같은 방법으로 조정됩니다. 통풍 시스템이 공기 순환 및 적정온도 유지를 책임집니다.
애완동물과 함께 여행하시고자 하는 손님은 사전 예약이 필요하므로 항공편 예약시, 일본항공에 연락하셔야 합니다.
일반적으로 애완견은 온도, 습도, 빛, 기압, 소리 등의 변화에 민감합니다. 프렌치 불독 과 불독은 특히 이런 변화들에 예민합니다. 따라서 애완견이 안전을 확보하기 위해서 일본항공은 2007년 7월 20일 부로 모든 국제/국내선에 대해 프렌치 불독 및 불독의 탑승을 받지 않습니다.
애완동물 운송용기는 이용 여정에 따라 그 비용이 다릅니다 . 견적을 받기 원하시면, 일본항공 예약센터로 연락하시기 바랍니다.
Rules regarding the import and export of pets vary by country and region. Prior to travel, be sure to contact the quarantine office, embassy, consulate, etc., of your departure and arrival countries to determine the required documentation for import and export of your pet. This may include an export quarantine certificate, import/export permit, health certificate, and import certificate. Confirm that you have obtained and completed the required forms in advance.
For countries requiring an export quarantine examination, please complete the examination prior to going to the check-in counter.(***)
These procedures may take a considerable amount of time. Please arrive at the airport early enough to complete them before your flight. JAL recommends you arrive at least two hours prior to your scheduled departure time.
(***)In cases where an export examination is required at an airport in Japan, please confirm the quarantine office’s hours of operation in advance.
When checking your pet in, you will be required to sign a waiver. The waiver is available for download online from the following link.
Please bring the completed waiver with you to the check-in counter on the day of departure.
* In order to view PDF documents, you will need to install Adobe Reader on your computer.
Pets will be checked at the check-in counter at the time the accompanying passenger checks-in. Please present the JAL agent with your pet’s import/export documentation in the same manner you present your airline ticket and passport.
Sign the required JAL forms regarding the carriage of pets. The JAL agent will provide you with information on the fee for your pet’s travel and collect the applicable charge.
JAL is not able to provide your pet with food or water after check-in (including transfer points). JAL recommends you give your pet sufficient food and water prior to check-in. The passenger may put a water pod and a food container inside the pet's crate that will not leak prior to check-in.
Because international flights tend to be long, JAL can provide you with an insulating sheet that will help keep your pet warm during the flight by retaining the pet’s body heat. You may obtain a sheet to place in the container by requesting one at the JAL check-in counter.
Your pet will be kept in a climate-controlled room until just prior to departure. Pets are not placed on conveyor belts with other luggage. Pets are carefully carried to the plane by our ground staff. Your pet is then loaded onto the plane. Pets are carried on covered trailers to protect them from rain, wind, or other weather conditions.
Pets are placed in the cargo compartment of the aircraft. During the flight, the temperature your pet experiences in the bulk cargo compartment may vary depending on the outside temperature and the exact location of the pet crate. However, the air is well circulated and the temperature in the cargo hold is maintained. JAL also wraps crates with air cushion rolls, while allowing for ventilation, and takes other measures to ensure a safe in-flight environment for your pet.
A JAL agent will carry your pet from the cargo compartment to the arrival lobby and deliver your pet directly to you in the baggage claim area. From this point, take your pet to the quarantine office and complete the necessary import procedures.