Thank you for flying with JAL Group.
The JAL Mileage BANK (JMB) login system is scheduled to be renewed on October 20, 2021 (Wednesday) (Japan time).
See below for details about the system renewal.
This will result in a suspension of services. During this time, some services on the JAL website, such as booking and purchasing flight tickets or changing membership details, will be unavailable.
Note that same-day flights will not be affected.
We anticipate that our customer service lines will be busy just before and after services are suspended. Please allow plenty of time for completing necessary procedures such as purchasing tickets.
October 19, 2021 (Tue) 23:00 p.m. - October 20, 2021 (Wed) 5:00 a.m. (Japan time)
|Service suspension period||Services to be suspended|
|October 19, 2021 (Tue) 23:00 p.m. - October 20, 2021 (Wed) 5:00 a.m. (Japan time)
||[JAL website, JAL App]
|October 20, 2021 (Wed) 2:00 a.m. - 5:00 a.m. (Japan time)||
[JAL website, JAL App]