With the aim of resuming air travel with greater safety and peace of mind on international flights,
JAL will launch a trial using "IATA Travel Pass"
in preparation for the adoption of digital COVID-19 credential apps.
Digital Health Credential apps make possible for passengers to view and manage their COVID-19 test results from health care agencies on their smartphone or other device. It is also possible to check the immigration and quarantine requirements of the destination.
Upon check in at the airport, the app can be used to show proof of COVID-19 test results. In the future, it may become possible to use the app for entry formalities at the destination also.
The app has been developed by IATA (the International Air Transport Association), an organization to which most of the world's airlines belong. It is a digital certificate app being tested and introduced with the aim of putting it into practical use with the highest information security standards, and in accordance with global regulations. JAL is participating in this trial along with many other airlines around the world, and we are honored to announce the IATA Travel Pass will be available on JAL's selected international routes for a limited time.
Passengers will begin by registering with their passport. Then they can safely manage their COVID-19 test results in the app. The results can be checked in advance and then if the result is negative the screen will display "OK to Travel".
By showing the "OK to Travel" screen at the check-in counter, passengers will be able to complete their check-in procedure smoothly.*
Also, 1,000 JAL Mileage Bank miles will be accumulated to those customers using the IATA Travel Pass mobile app during this period, and kindly fill out a questionnaire that will be sent after your trip.
We highly recommend taking advantage of this opportunity to try this new method of presenting testing results electronically.
Tokyo (Haneda) - Honolulu, Honolulu - Tokyo (Haneda)
Tokyo (Haneda/Narita) - Singapore, Singapore - Tokyo (Haneda/Narita)
Flights departing between June 15 and August 25, inclusive.
All passengers of any nationality aged 17 years and over. *
All fares are eligible, including tickets issued by travel agencies, package tour tickets, and frequent-flier award tickets.
1,000 miles will be deposited to JAL Mileage Bank account after completing the survey provided after boarding.
(Regardless of the number of times a customer participates in the trial, 1,000 miles will be the maximum amount)
Launch the downloaded app and enter the invitation code:
Take a profile photo and register your passport information.
Your home screen will appear after account creation. Select menu to proceed to each function.
Select "MY FLIGHTS" menu from the home screen and register your flight information. After you enter your departure date and airline, a list of flights is displayed.
In addition, by registering flight information, you can check the travel requirements for your destination.
Passengers must make their own booking for the COVID-19 PCR test at one of the designated healthcare institutions.
Select "Connect" menu from the home screen, activate your device's camera in the mobile app and scan the 2D barcode presented by the healthcare institution. Verify your identity by entered your name and passport number.
By sharing data, your test results will be received by your IATA Travel Pass app.
Note that PCR test results are not automatically linked to the IATA Travel Pass app without completing the above steps.
Once your test results have been delivered from your healthcare institution your COVID-19 Travel Pass will be available from the "MY FLIGHTS" menu. Your travel preparations will be complete if a green screen with a tick mark appears with your name, passport number, flight information and PCR test results.
If a red screen with a cross appears, check "See reasons" for any missing items.
Please show this screen to the airport staff on the day of your departure.
To use the IATA Travel Pass you must take a COVID-19 (PCR) test at an applicable healthcare institution.
Please make sure you undertake your test within the required time period before departure. The cost of the test and issuance of any test result certification, etc. are at your own cost.
Participants of the IATA Travel Pass trial can receive 5,500 yen discount from their COVID-19 test cost at the following health care institutions;
・Toho University Haneda Airport Terminal 3 Clinic
・Clinic for Tamachi/Otemachi/Iidabashi
Participants of the IATA Travel Pass trial can receive a special offer at the following healthcare institutions;
・Shinagawa East Clinic
Please inform the healthcare institution upon reception that you are participating in the IATA Travel Pass trial with Japan Airlines.
To book a COVID-19 test, please check the website of each healthcare institution.
Please be sure to bring the registered IATA Travel Pass app and passport (copy not acceptable) with you when you take the test.
Please check the JAL website for Entry restrictions for each country.
Also, please make sure to check the websites of the Japanese Ministry of Health, Labour and Welfare (MHLW), the Japanese Ministry of Foreign Affairs (MOFA), overseas safety and information on the websites of embassies and consulates, as well as information posted by governments and health organizations of your destination.
July 15, 2021