Suspension of P&W equipped Boeing 777 Aircraft

Thank you for your continued patronage of the JAL Group. 


In response to the United Airlines incident involving an engine failure on February 20 (Local Time), Japan Airlines immediately suspended the operations of Boeing 777 equipped with identical Pratt & Whitney (P&W) manufactured engines. 


As a result, the carrier canceled one flight and delayed two flights on its domestic network on February 21 (Japan Time). For flights on February 22, JAL arranged different aircraft configurations on select routes, which may have resulted in a change in seat number and/or class of service. We sincerely apologize for any inconvenience, but we would like to ask for our customer`s understanding during this time.


In regard to the incident involving an engine failure on JL904 on December 4, 2020, operating from Okinawa Naha to Tokyo Haneda airport, the carrier has since revised and strengthened its maintenance program for specific aircraft equipped with P&W manufactured engines. For additional measures in response to the most recent case involving United Airlines, JAL will continue to review the situation and has since announced the suspension of the aircraft until further notice. 


The specific aircraft subject to suspension will be the Boeing 777 equipped with Pratt & Whitney manufactured engines. For Japan Airlines, the carrier operates nine Boeing 777-200 and four Boeing 777-300 equipped with the aforementioned engine type. For the international fleet, JAL features nine Boeing 777-200ER and thirteen Boeing 777-300ER aircraft, which are equipped with GE manufactured engines and are not part of the mandate. 


As reference, the P&W manufactured fan blades are made of titanium, whereas GE features carbon-fiber composite material, which are structurally different in design. As of today, there are no known reports of any failures involving GE fan blades in the industry. 


As the safety of our customers and employees are of utmost importance, we ask for your understanding for any inconvenience this decision may cause.

February 22, 2021
Japan Airlines