Trial of Digital Health Credential App "VeriFLY" to Assist With Your COVID-Safe Travel

With the aim of resuming air travel with

greater safety and peace of mind on international flights,

JAL will launch a trial with

"VeriFLY" as a part of preparation for the adoption of digital health credential apps.

What is VeriFLY?

With the aim of resuming air travel with greater safety and peace of mind on international flights, JAL will launch a trial with "VeriFLY" as a part of preparation for the adoption of digital health credential apps.

The "VeriFLY" mobile app will be introduced on a trial basis for a limited period of time on selected routes. This service allows passengers to check conditions such as health certificate requirements when entering their destination country.*1

Customers traveling on eligible routes during the applicable period can download the VeriFLY app and follow the instructions to check entry requirements in advance.

Check-in procedures at the airport will become much smoother as you will be able to use the VeriFLY app to show that you are qualified to travel. Please take this opportunity to try this new system.*2

  1. VeriFLY is a service provided by Daon, an American software company.
  2. For entry to the US, passengers are required to present an Attestation Form.
    By registering your attestation form digitally on VeriFLY, instead of having to download/print out the form on paper, you will only need to present your VeriFLY app screen at the check in counter.

Applicable conditions

Eligible routes

JAL-operated flights from Japan to the United States (excluding Hawaii and Guam). Codeshare flights operated by other airlines are not applicable. *

  • Customers with the following connecting flights ARE NOT eligible:
  • JAL-operated international flight connecting to International flight operated by another airlines connecting in the US to a destination outside the US.

Customers with the following connecting flights ARE eligible:

  • JAL-operated domestic flight connecting to JAL-operated international flight with a final destination in the US.
  • JAL-operated international flight connecting to US domestic flight operated by another airline.
  • JAL-operated international flight connecting to JAL-operated international flight connecting in Japan with a final destination in the US.

Eligible flight dates

Flights with departure dates from April 26 to August 24, 2021 (Based on current plans) *

  • Trial dates may change during the trial period.

Eligible customers

All passengers aged 16 years and over (all nationalities) *

  • Passengers can register children aged under 16 years in their own app as an accompanying passenger.

Eligible fares

All fares, including tickets issued by travel agencies, package tours, and frequent-flier award tickets.

About VeriFLY

VeriFLY usage steps

The app is available for devices with iOS version 11.0+ or Android version 6.0+

Initial set up

STEP1

Initial display

Download app to device.

STEP2

Create your account

Follow the app instructions to register your name and email address.

Re-open the app from the verification email, and complete account creation by taking a selfie in the app.

App usage procedure

STEP3

Select your destination

Choose your destination from the list shown in "Search" menu.

Proceed to register your flight details from "Add Trip".

  • Customers travelling on JAL-operated flights are only eligible to select US destinations.
  • If necessary, register your traveling companion's information.
  • Flight details cannot be edited once registered. Please delete and recreate your trip.

STEP4

Register information required for entry to the US

Register information regarding entry requirements (1. COVID-19 negative test certificate, 2. Attestation, 3. Pre-travel checklist).

  • You will be asked to upload a picture of your COVID-19 negative certificate.

STEP5

Registration completed

Please show this "Ready to Travel" screen to the airport staff on the day of departure.

Notes

For the latest travel conditions, please check the website of the Japanese Ministry of Foreign Affairs (MOFA) Overseas Safety, or information on embassy, consulate, and health organization websites for your destination.

The purpose of the trial is to ensure smooth procedures on departure. Customers will still need to follow regular entry procedures on arrival. COVID-19 negative test certificates may be requested by U.S. Government or state/local authorities upon arrival in the United States, and customers should have the original paper document available to show at any time.

FAQs

Does it cost to download and use the VeriFLY mobile app?

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If a green tick appears on the checklist screen, do I need my paper documents with me?

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Is it possible that I cannot enter the country despite VeriFLY showing "Ready to Travel"?

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Are all travel requirements completed by using the VeriFLY app?

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July 20, 2021

Japan Airlines