Domestic Ticket Changes and Refund due to the state of emergency and stricter countermeasures (Last Updated September 9, 2021) 

Thank you for flying with Japan Airlines.




In response to a state of emergency in multiple prefectures and stricter countermeasures in Japan, the following additional special handling will be applied on JAL domestic flight tickets.

 

*If you have purchased your ticket through travel agents, please contact your travel agent.

Applicable flight

  • Departure and arrival at Osaka (Itami, Kansai, Kobe)
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Tajima
    Flights departing August 20 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Tokyo (Haneda, Narita)
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Okinawa (Naha)
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Nagoya (Chubu, Komaki)
    Flights departing August 8 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, August 6, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Miyako and Tarama
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Fukuoka and Kitakyushu
    Flights departing August 2 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Sapporo (New Chitose, Okadama)
    Flights departing August 2 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Ishigaki and Yonaguni
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Komatsu
    Flights departing August 2 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Kumamoto
    Flights departing August 8 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, August 6, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Kumejima, Kitadaito and Minamidaito
    Flights departing July 12 to August 22, 2021 inclusive

*Subject to change and refund after 0:00 am, July 9, 2021

Flights departing August 23 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, July 31, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Shizuoka
    Flights departing August 8 to August 31, 2021 inclusive

*Subject to change and refund after 0:00 am, August 6, 2021

Flights departing September 1 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Matsuyama
    Flights departing August 20 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

  • Departure and arrival at Sendai, Okayama, Hiroshima, Takamatsu and Kagoshima
    Flights departing August 20 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 18, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

  • Departure and arrival at Kochi and Nagasaki
    Flights departing August 27 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 26, 2021

  • Departure and arrival at Rishiri, Memanbetsu, Asahikawa, Kushiro, Obihiro, Hakodate, Okushiri and Miyazaki
    Flights departing August 27 to September 12, 2021 inclusive

*Subject to change and refund after 0:00 am, August 26, 2021

Flights departing September 13 to September 30, 2021 inclusive

*Subject to change and refund after 0:00 am, September 10, 2021

*Handling for tickets with different departure dates or flights different from above.

Handling fees for the change or refund

Without fees

If you have a reservation for an itinerary that includes the applicable flights, you can change or refund free of charge.

Change

We will accept changes your flight date up to 30 days from the original departure date or ticket validity.
*Longer date will be applied.

Change can be made via JAL website. Please make all booking changes 20 minutes prior to the departure of your scheduled flight.

*Reservation change is not permitted via website for Transit Fare 28/7 and JMB Companion Fare.

Refund

You can also operate from the website by clicking the "Apply refund on JAL website" button below.


*If you are applying for an award ticket, please click on the "Domestic Award Tickets" link at the top of the page after clicking the button above.

Contact

If you have purchased your ticket through travel agents, please contact your travel agent.

September 9, 2021

Japan Airlines