Entry restrictions for each country quarantine Measures. Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily. Please check the latest information in advance.

Notice

WHO has designated a new "variant of concern" (Omicron) of the COVID-19, and the entry restrictions and quarantine rules of each country and region may change at any time. Please check the websites of the government organization and embassies of your destination and transit countries and regions for the latest information before traveling.

Entry Restrictions and Quarantine Measures

Please enter your search criteria below to check travel restrictions and necessary documents in each country.

  • You will be redirected to the Sherpa website (an external website) which maintains a database of all travel requirements. Please use this site in accordance with the published regulations.
  • Please note that the information shown on the Sherpa site may not be the most up-to-date or use the most appropriate wording.
    Please be sure to check with the embassy or consulate of both the country that issued your passport (your nationality) and the destination country, as well as information published by relevant health organizations, for the latest information before departure.

Search Criteria

  • (1) Route (round trip/one-way)
    (2) Connecting flight (yes or no)
    (3) Vaccination (complete/incomplete)
    (4) Passport issuing country (Nationality)
    (5) Origin and destination
    (6) Departure date.

    *For the origin and destination, please enter the name of the country or city.

Entry restrictions and quarantine measures are changed often due to the evolving nature of the pandemic.

If your travel and/or quarantine documents are incomplete, you may be denied entry at your destination or boarding may be refused.

In addition to the entry restrictions, JAL may apply special measures at the request of each country. Please check the details below.

For flights operated by other airlines (including Codeshare flights), the operating carrier may have its own boarding requirements or restrictions. Please be sure to check with the operating carrier for the latest information before departure.

India

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Vietnam

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JAL support services available before departures

COVID-19 Testing Information in Japan

For customers who are planning to travel overseas, medical institutions where PCR testing is available.

Digital Health Credential App "VeriFLY"

The VeriFLY app allows you to prepare for a safe, secure and smooth journey in advance by checking the required health documents and other requirements for entry to your destination.

At the airport and on board in Japan

Precautionary measures and requests for our guests

We will inform you of precautionary measures and what we are asking of our guests to help prevent the spread of COVID-19.

Check-in and ticket handling in accordance with entry restrictions

Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.

 

Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.

  • If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.