System maintenance on March 29

Thank you for your continued patronage of the JAL Group.

System maintenance on March 29,the following services will be temporarily suspended.

System maintenance schedule is subject to change.

Please accept our apologies for any inconvenience.

Service suspension period

March29,2020 (Sun) 6:45 a.m. - 7:25 a.m. (Japan time) 

Services to be suspended

The JAL website

All services for International Flight - manage booking / view my reservation, booking and purchase.  

All services for International Award Tickets and Upgrade Awards:
( reservations, changes, cancellations, ticketing and confirmation)  

All customer services for Reservation center・travel agent Services for Domestic and International Flight - ticketing,changes,cancellations
Domestic Airport Self Service Check-in and Ticketing Kiosk Purchase services

*There will be no effect for flight operation on March 29.

March 26,2020

Japan Airlines