Travel Alert - Special handling for tickets regarding the Novel Coronavirus

Thank you for flying with Japan Airlines.

As reported through international media channels, a novel coronavirus has been detected in the city of Wuhan (People`s Republic of China) and the number of infected individuals has increased significantly over the past few weeks.

Please refer to the followings for more information related to the Coronavirus.

Domestic flight

Please refer to the below link for flight change and refunds of your domestic flight tickets.

International flight

Please refer to the below link for more details on the flight suspension, reduction of flight frequency and schedule change between February 6 and March 28, 2020.

Please refer to the below link for flight change and refunds of your international flight tickets

Other Information

Please refer to the link below for Coronavirus related information, such as restrictions on entry to Japan or each country, aircraft disinfection procedures, and our correspondence to the situation.

Feburary 28, 2020

Japan Airlines