Thank you for your continued patronage of the JAL Group.
In response to COVID-19, we have suspended or reduced services on some JAL Group routes.
We apologize for any inconvenience this may cause you. We are implementing the following measures for miles, e JAL Points, and JAL Coupons. We hope these measures will provide the flexibility for you to use your miles, e JAL Points, and JAL Coupons for JAL Group flights.
These miles and e JAL Points will be credited back to your account as e JAL Points that are valid until January 31, 2022.
JAL Mileage Bank (JMB) members who registered in advance
The registration period is until July 31, 2021 at 23:59 (Japan time).
The registration period is until October 31, 2021 at 23:59 (Japan time).
From April 14, 2020, JMB members in all regions are able to use e JAL Points.
Miles and e JAL Points that have passed their expiration date will expire. After you register in advance, e JAL Points will be credited back to your account at the end of the following month. The validity periods of the credited e JAL Points are as follows:
Credited e JAL Points are valid until January 31, 2022.
Once you register in advance, all miles and e JAL Points that expire during the respective qualifying period will be eligible to be credited back to your account as e JAL Points.
Your e JAL Points balance will be displayed after you log in to your JMB account.
Please note that your e JAL Points balance can only be viewed from the JAL website (Japan Region).
If you are a member in a region other than Japan, please proceed from the Japan Region site's Mileage top page.
For members in regions other than Japan:
Details (Miles to e JAL Points): COVID-19 ADJUSTMENT FOR EXPIRED MILEAGE2
Details (e JAL Point → Total amount to e JAL Point): COVID-19 ADJUSTMENT FOR EXPIRED EJAL POINTS2
If you registered by July 31, 2021, you do not need to register again on/after August 1, 2021.
Please click "Register in advance" to complete your registration.
If you are shown the message below, you have already registered.
In response to COVID-19, the validity period of JAL Coupons originally expiring between April 30, 2020 and October 31, 2021 will be extended. The new validity of these JAL Coupons will be until November 30, 2021.
If you have such extended validity JAL Coupons, you can continue to use them until November 30, 2021.
July 7, 2021