Thank you for your continued patronage of the JAL Group.
In response to COVID-19, we have suspended or reduced services on some JAL Group routes.
We apologize for any inconvenience this may cause you. We are implementing the following measures for miles, e JAL Points, and JAL Coupons. We hope these measures will provide the flexibility for you to use your miles, e JAL Points, and JAL Coupons for JAL Group flights.
These miles and e JAL Points will be credited back to your account as e JAL Points that are valid until January 31, 2022.
These miles and e JAL Points will be credited back to your account as e JAL Points that are valid until March 31, 2022.
JAL Mileage Bank (JMB) members who registered in advance
The registration period is until October 31, 2021 (Sunday) at 23:59 (Japan time).
The registration period is until February 28, 2022 (Monday) at 23:59 (Japan time).
e JAL Points can be used to purchase flight tickets, package tours, and more on the JAL website. Every 1 point can be used as JPY 1.
From April 14, 2020, JMB members in all regions are able to use e JAL Points.
If you have miles or e JAL Points that expire between August 31, 2021 and February 28, 2022
e JAL Points are credited back to your account and are valid until the end of the new validity period
Miles and e JAL Points that have passed their expiration date will expire. After you register in advance, e JAL Points will be credited back to your account at the end of the following month. The validity periods of the credited e JAL Points are as follows.
Please scroll horizontally.
|Miles/e JAL Points expiration date||Registration deadline||New e JAL Points validity|
|1||August 31, 2021 - October 31, 2021||October 31, 2021 (Sunday)||Until January 31, 2022|
|2||November 30, 2021 - February 28, 2022||February 28, 2022 (Monday)||Until March 31, 2022|
Your e JAL Points balance will be displayed after you log in to your JMB account.
Please note that your e JAL Points balance can only be viewed from the JAL website (Japan Region).
If you are a member in a region other than Japan, please proceed from the Japan Region site's Mileage top page.
For members in regions other than Japan:
Details (Miles to e JAL Points): COVID-19 ADJUSTMENT FOR EXPIRED MILEAGE2
Details (e JAL Point → Total amount to e JAL Point): COVID-19 ADJUSTMENT FOR EXPIRED EJAL POINTS2
If you registered by October 31, 2021, you do not need to register again on/after November 1, 2021.
Please click "Register in advance" to complete your registration.
If you are shown the message below, you have already registered.
In response to COVID-19, the validity period of JAL Coupons originally expiring between April 30, 2020 and February 28, 2022 will be extended.
The new validity of these JAL Coupons will be until March 31, 2022.
If you have such extended validity JAL Coupons, you can continue to use them until March 31, 2022.
September 10, 2021