Thank you for your continued patronage of the JAL Group.
In response to COVID-19, we have suspended or reduced services on some JAL Group routes.
We apologize for any inconvenience this may cause you. We are implementing the following measures for miles, e JAL Points, and JAL Coupons. We hope these measures will provide the flexibility for you to use your miles, e JAL Points, and JAL Coupons for JAL Group flights.
These miles and e JAL Points will be credited back to your account as e JAL Points that are valid until October 31, 2022. [Register in advance]
JAL Mileage Bank (JMB) members who registered in advance
|Miles / e JAL Points expiration date||Advance registration deadline|
|Between March 31, 2022 and September 30,2022||September 30, 2022 (Friday) at 23:59 (Japan time)|
e JAL Points can be used to purchase flight tickets, package tours, and more on the JAL website. Every 1 point can be used as JPY 1.
If you have miles or e JAL Points that expire between March 31, 2022 and September 30, 2022
e JAL Points that are valid until October 31, 2022 will be credited back to your account
Miles and e JAL Points that have passed their expiration date will expire, but the associated e JAL Points will be credited back to your account according to the following schedule.
Your e JAL Points balance will be displayed after you log in to your JMB account.
Please note that your e JAL Points balance can only be viewed from the JAL website (Japan Region).
If you are a member in a region other than Japan, please proceed from the Japan Region site's Mileage top page.
For members in regions other than Japan:
Details (Miles to e JAL Points): COVID-19 ADJUSTMENT FOR EXPIRED MILEAGE2
Details (e JAL Point → Total amount to e JAL Point): COVID-19 ADJUSTMENT FOR EXPIRED EJAL POINTS2
If you have previously registered for this special measure, you do not need to register again.
Please click "Register in advance" to complete your registration.
If you are shown the message below, you have already registered.
In response to COVID-19, the validity period of JAL Coupons originally expiring between April 30, 2020 and September 30, 2022 will be extended. The new validity of these JAL Coupons will be until October 31, 2022.
If you have such extended validity JAL Coupons, you can continue to use them until October 31, 2022.
February 25, 2022