Notice to all passengers departing for Japan (Updated April 27, 2022)

Thank you for flying with Japan Airlines.

 

With expansion of COVID-19, the Japanese Government is fortifying border controls and quarantine measures for people entering Japan.

There have been cases where passengers have been denied boarding due to incomplete or non-possession of inspection certificates.

Due to the enhanced border measures, it may take a long time to complete entry process after arrival at airports in Japan.

Notice

[Strengthening of border measures for Omicron strains]
From March 1, 2022, foreign nationals will be allowed to newly enter Japan if they have been issued a visa based on the prescribed application by the responsible host. For details, please refer to the application system ERFS.

Passengers with Japanese nationality are not subject to immigration restrictions.
For details, please check the website of Ministry of Foreign Affairs of Japan.

[Request for cooperation from the Government of Japan on preparations prior to travel]

In order to reduce the waiting time when entering Japan, the following cooperation is requested from all visitors to Japan, including Japanese nationals.
Prior to departure : Install government-designated apps and complete smartphone settings.
Prior to departure : Complete the Entry Quarantine Fast Track (pre-quarantine procedures) .

Things you need to prepare and do by yourself

Obtain and submit a COVID-19 test negative certificate

All passengers entering Japan from overseas are required to submit a certificate proving a negative test result for COVID-19 that was conducted within 72 hours prior to departure for Japan. This requirement applies to passengers of all nationalities arriving from any country/region.

If you are unable to submit an inspection certificate, you will not be allowed to enter Japan based on the Quarantine Law.

Using "MySOS" , you can complete the quarantine document confirmation procedures in advance.

(Application must be made at least 6 hours prior to scheduled arrival time in Japan.)

Please use the predetermined format of the MHLW as a general rule.

Please note that the following test certificates are not valid.

  • Certificates where the testing time and date are not shown. Valid certificates must include not only the date of issuance of the test certificate, but also the date and time of specimen collection, which must be within 72 hours of departure for Japan.
  • Certificates where the testing method is not valid.
    Qualitative antigen tests are not valid.
  • Certificates where the sample collection method is not valid.
    Oral swabs, throat swabs are invalid.

COVID-19 test sample collection method

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Valid methods of COVID-19 testing

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If you are transferring to a JAL international flight from another flight

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Request for cooperation from the Government of Japan

In order to reduce the waiting time when entering Japan, the following cooperation is requested from all visitors to Japan, including Japanese nationals.

Waiting times for those who cooperate are actually shorter than for others.

  • Please complete the following before departure. [All Customers entering Japan]
  • Install "MySOS" App (Health and Location Monitoring mobile App)
  • Set smartphone to save location information (Google Maps)
  • Install "COCOA" App (COVID-19 Contact Confirming mobile App)

All of the above are required for entry into Japan and are subject to confirmation in quarantine.

If you do not have a smartphone, you are required to rent one at the time of entry into the country in accordance with the Quarantine Act.

  • Completion of the Fast Track (pre-register for airport quarantine procedures) is strongly recommened. [All customers entering Japan]

Using "MySOS" , you can complete the quarantine document confirmation procedures in advance.

(Application must be made at least 6 hours prior to scheduled arrival time in Japan.)

If conpleted,

  • Confirmation of quarantine documents is no longer required upon Check-in (in principle).
  • Confirmation of quarantine documents is no longer required for entry quarantine procedures to Japan in principle).

Signing and submission of the Written Pledge

All persons entering the country will be required to submit a written pledge to comply with the measures required by the quarantine authorities (e.g., stay at home, do not use public transportation except when permitted, keep location information, and comply with requests from the public health center, etc. to provide location information).

Anyone refusing to sign and submit the written pledge will be requested to isolate (depending on the country or region where you stay) at a location specified by the head of the quarantine authority.

If the pledge is violated, such persons may be subject to detention under the Quarantine Act and the following measures may apply:

 (1) For Japanese nationals, names and other information that contribute to preventing the spread of infection may be made public.

 (2) For foreign nationals with residence status, names, nationalities, and other information that contributes to preventing the spread of infection may be made public. They may also be subject to the revocation of their residence status and deportation procedures under the Immigration Control and Refugee Recognition Law may apply.

Please retrieve the written pledge form from the Japanese Ministry of Foreign Affairs webpage.

Coronavirus testing at entry

COVID-19 testing after entering Japan

All persons entering Japan will be tested for the COVID-19 infection at the arrival airport. 

You may have to wait for a lengthy period at the airport until the test results arrive.

Isolation after entering Japan

Currently, all entrants and returnees are required to provide proof of inspection within 72 hours prior to departure, and inspections are conducted upon entry. Furthermore, depending on conditions such as the place of stay prior to entry and vaccination status, quarantine may be required at facilities secured by the head of quarantine authority or at home/self-arranged facility.

For details, please refer to the Ministry of Foreign Affairs Overseas Safety Website, or contact the Embassy or Consulate of Japan overseas.

*Link opens in new window. Sites may not meet accessibility guidelines. 

Other Information

Sales of international flights arriving in Japan

Currently there is a limit on the number of people permitted to enter Japan due to enhanced restrictions imposed by the Japanese government.

Japan Airlines will continue to control the number of reservations permitted on its international flights arriving in Japan in order to comply with government-imposed restrictions on the number of people permitted to arrive each day. Due to this, ticket sales may be suspended when the daily limit is reached.

We apologize for any inconvenience this may cause and appreciate your understanding. 

April 27, 2022

Japan Airlines