Free Unlimited Rebooking through September 30, 2021
To assist our customers and to provide greater peace of mind, JAL is waiving the rebooking fee on all international fares, irrespective of the reservation’s original fare rules. Travelers can book ahead and enjoy unlimited date changes free of charge.
- If your travel is disrupted due to a JAL flight cancellation, schedule change, or entry restrictions, you may also rebook or refund your ticket free of charge. Please refer to the details below.
Eligible tickets for free rebooking
Ticket Issuance Dates
All international tickets issued between June 11, 2020, and September 30, 2021
- Tickets originating from Indonesia to Japan between October 30, 2020, and September 30, 2021.
Eligible Fares
- Standard, Saver, Special, Special Saver fare types
- Fares originating from Japan to New Caledonia are excluded.
- Not applicable for award tickets and JAL Mileage Bank (JMB) one-way fares.
- The free rebooking policy applies only to ticket change/rebooking fee specified in the fare rules. Fare differences may apply if the booking change requires any fare adjustments.
- This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen at the time of initial reservation or after completion of the reservation.
How many times can I rebook for free?
Eligible tickets are entitled to unlimited changes up till September 30, 2021. Reservations can be made up to 360 days ahead.
Date of Rebooking Request |
Flight Changes | |
|---|---|---|
| 1st Sector | 2nd and Subsequent Sectors | |
| Through September 30, 2021 | Free of charge（no restriction on number of changes） |
Free of charge（no restriction on number of changes） |
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See Example
開くChanges made on/after October 1, 2021, are eligible to one (1) free change to the first flight sector and unlimited change for subsequent flight sectors.
Date of Rebooking Request |
Flight Changes | |
|---|---|---|
| 1st Sector | 2nd and Subsequent Sectors | |
| On/after October 1, 2021 | 1st change: free of charge |
Free of charge (no restriction on number of changes) *2 |
| 2nd and subsequent changes: As per the rules*1 of the fare that apply after the 1st change. |
||
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- After making a change, the new fare rule may not allow further changes or may require a change fee. Please review the complete fare rules when making a change.
- The new/revised fare rules (as a result of a change to the first sector) may only permit future changes with a fee or may not allow further changes. Please review the complete fare rules when making a change.
See Example
開くHow to rebook for free online
You may change your booking free of charge on the JAL website through “Manage Booking”.
This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen.
Notes
- If changes or cancellations are not made prior to the original flight departure, the free change rule shall not apply.
- This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen at the time of initial reservation or after completion of the reservation.
- For fares with a restricted departure period, if a rebooking is made outside the permitted departure period, fare differences and a change of fare rules may apply.
- Refunds are subject to a cancellation fee in accordance with the fare rules of the ticket purchased.
The free rebooking policy is subject to government approval.
May 31, 2021
Japan Airlines